Customer Care Agent
2 weeks ago
**Education**:
- High School (matric) (preferred)
**Experience**:
- customer care: 3 years (preferred)
- call centre: 3 years (preferred)
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Customer Care Agent
4 weeks ago
Johannesburg, South Africa eMedia Investments Full timeAs a Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area** **Interpersonal and team relationships** Team Build, support and maintain interpersonal and team relationships...
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Customer Service Advisor/sales Advisor
6 days ago
Johannesburg, South Africa Samsung Customer Care Center Full timeRole Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...
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Customer Care Agent
6 days ago
Johannesburg, South Africa LMP RECRUIT Full timeGrade 12 coupled with a minimum of 3 years' Customer Care experience - ** Recent working experience in the** **Material Handling Equipment (Forklift) or Automotive industry ESSENTIAL**: - A qualification in supply chain logistics would be advantageous - ** Must be literate on Kerridge or Autoline and Excel**: - Exceptional telephone etiquette - Able to...
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Customer Care Coordinator
6 days ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000043/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care Coordinator **Minimum Requirements**: - Must have a Minimum of 3 to 5 years’ experience in Automotive OEM Customer...
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Customer Care Specialist
4 weeks ago
Johannesburg, South Africa Six Sense Full timeGauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...
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Customer Care Manager
4 weeks ago
Johannesburg, South Africa L'Oreal Full timeMission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...
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Customer Care Manager
4 weeks ago
Johannesburg North, South Africa Communicate Recruitment Full timeA Customer Care Manager is needed with experience in the Telecommunications industry. Title: Customer Care Manager Location: Johannesburg North **Responsibilities Include (but are not limited to)**: - Working closely with the Buyers, Replenishers and senior management of the respective departments. - Initial financial year budget plans for respective...
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Customer Experience Agent
7 days ago
Johannesburg, South Africa Instill Education Full timeInstill’s mission is to transform teaching, learning and leadership in every classroom on the African continent. We believe that the greatest levers for change in the education system are teachers and school leaders. We have recently been accredited as a higher education institution in South Africa, and seek to build a team that will change the face of...
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Customer Services Agent
4 weeks ago
Johannesburg, South Africa Call Centre Staffing Full timeGauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...
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Customer Service Agent
4 days ago
Johannesburg, South Africa Profession Hub Full time**Minimum Education and Experience required**: - Preferably a tertiary education. - Minimum of 5 years within a call centre environment including night shifts. - Knowledge of customer service principles and practices. - Excellent relationship building skills. - Psychological analysis ability. - Strong negotiation skills. **Duties**: - Must thrive on...
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Dutch Speaking Customer Care Associate Job
4 weeks ago
Johannesburg, South Africa Language Recruiters Full timeYour key** job** responsibilities as the **Dutch speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **Dutch speaking Customer Care Associate job**...
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German Speaking Customer Care Associate Job
4 weeks ago
Johannesburg, South Africa Language Recruiters Full timeYour key** job** responsibilities as the **German speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **German speaking Customer Care Associate job**...
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German (Fluent) Client Care Agent
4 weeks ago
Johannesburg, South Africa BGA Recruitment Full timeOur Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...
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Dutch (Fluent) Client Care Agent
4 weeks ago
Johannesburg, South Africa BGA Recruitment Full timeNB: This position is based in Johannesburg (partly Hybrid)We are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of...
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German (Fluent) Client Care Agent
4 weeks ago
Johannesburg, South Africa BGA Recruitment Full timeOur Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...
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Dutch (Fluent) Client Care Agent
4 weeks ago
Johannesburg, South Africa BGA Recruitment Full timeNB: This position is based in Johannesburg (partly Hybrid)We are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of...
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Customer Care Representative
4 weeks ago
Johannesburg, South Africa FedEx Express MEISA Full time**Position Summary**: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team...
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Customer Service Agent
6 days ago
Johannesburg, South Africa Initiate international Full timeLooking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...
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Customer Service Agent
4 weeks ago
Johannesburg, South Africa Initiate international Full timeLooking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...
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Customer Aftercare Agent
4 weeks ago
Johannesburg, South Africa MSA Outsourcing Solutions Full timePriorities and process accurate customer orders and requests - Investigate and resolve customer queries. This will include assisting customers who may have receive their orders late, have received the wrong product or have received faulty products whist ensuring timely solutions - Ownership of any escalated issues regarding delivery or collection, following...