Key Accounts Controller

7 months ago

Durban, South Africa Indgro Multi Services Group Full time

**Introduction**
Our Client, a leader in the Warehouse and Logistics Industry, is seeking to appoint an experienced Key Accounts Controller to join their dynamic team. Applicants must reside in and around the Mobeni area.

**Duties & Responsibilities**

**Manage Client Relationships**
Liaise with clients at every level, i.e., transport allocations, vessel bookings, warehouse updates, vessel updates, rate requests, and any other shipment-related issues or requirements.
Maintain client relationships through regular and professional communication.

**Administration**
Ensure all files and jobs are created timeously with all relevant information captured on the system.
Ensure all instructions are completed with all the necessary requirements received and sent out timeously to all relevant parties.
Arrange accurate and complete documentation at every required stage.
Ensure cargo allocations are checked, and correct corresponding customs documentation is received or issued.
Ensure all reports are checked for accuracy, and any inconsistent information is queried and investigated.
Ensure client invoices are checked and costed timeously, and the correct rates have been charged.
Provide accurate (cross-checked against physical warehouse stocks) month-end stock lists and or reports to clients as per request on time and in the correct format
Ensure supplier invoices are checked and costed timeously, and the correct rates have been charged.

**Logistics Management**
Plan and coordinate transport and bookings with nominated transporters.
Ensure all tracking of trucks, containers, and vessels is checked and monitored daily. Any delays must be queried or addressed.
Liaise with border clearing agents and ensure all documentation and instructions have been provided to avoid delays.
Ensure warehouses and delivery points are updated on expected cargo arrivals and dispatched within a reasonable timeframe.
Monitor vessel stack dates and berthing schedules and update transporters and warehouses of any changes.
Monitor and communicate with transporters and warehouses regularly to ensure delays or potential issues are promptly dealt with.

**Processes and Procedures**
Ensure all company and department-specific policies and procedures are deployed throughout your area of responsibility.

**Deploy any company-specific projects**
Deploy any company-specific projects in line with company standards and in agreement with Management.

**Desired Experience & Qualification**

At least 1 (One) year relevant experience in the specific industry.
Knowledge on import and Export procedures.
Good time-management skills.
Accuracy and efficiency.
Ability to work independently and within a team.
MS Excel - Intermediate.

**Package & Remuneration**

Market-related.

**Interested?**

Personal Details, i.e., Marital Status and Contact Details
Education, i.e., Additional qualifications obtained or courses completed
Employment information
**If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position**.
**Important Notice**
Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group (the Company), is a member of APSO and, as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:
The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, color, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
No Promise of Employment:
**Job Types**: Full-time, Permanent

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