Client Services Administrator

2 weeks ago


Cape Town, South Africa Lion of Africa Life Assurance Company Full time

Lionlife is looking for a Customer service administrator to join a diverse and exciting team.

**Job Description**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

Skills & Experience:

- 2 years in a financial institution
- Client services in a call centre would be advantageous.

Qualification:

- Matric

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent



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