Regional Operations Manager
4 days ago
**Overall Purpose of the Job**: The overall purpose of the position is to effectively manage the functions of the Operations Department within the region, with key focus on providing quality contractual services to customers, in compliance with legislation, company policies, processes and procedures, and to ensure the achievement of budgeted financial targets.
The role requires a highly engaged leader who will implement future strategies for producing the changes needed to achieve the required business results.
**Minimum Qualifications and Experience**:
- 10 years of progressively more responsible positions in senior management positions, preferably in a similar industry, if not in possession of a formal tertiary qualification
- Relevant Management Degree/Diploma/Certificate and/or relevant experience
- Computer Literate (MS Office, Excel, PowerPoint)
- PSIRA Registered Grade B
- Firearm Competency
**Main Duties**:
**Align people with process**
- Communicate the direction in words and deeds to all those whose cooperation may be needed so as to influence the teams and coalitions.
- Energise people to overcome all forms of barriers to change and therefore achieve the agreed business results.
- Produce change to build a successful and profitable function.
- Provide leadership and instruction to a senior team of managers responsible for a truly customer-service orientated organisation.
- Manage interdivisional relationships within the organisation, work directly with other internal functional areas and take ownership for the department.
- Create a performance-based culture and ensure effective succession planning.
- Ensure management of sub-contracted resources
**Compliance**
- Responsible for ensuring that all company processes and procedures relating to Armed Response, Guarding, Fleet and Training comply with the company rules as well as the relevant statutory laws.
- Responsible for ensuring that company operations comply with all internal standards and requirements.
- Actively monitor and drive compliance management within the Operations Department to minimise risk exposure to potential reputational damages and/or fines. Utilise existing compliance management systems i.e. FAMS, GreenFleet, SecureDrive etc to deliver the required results.
- Manage the flow of information to and from business partners to ensure compliance within the various business units.
- Train and educate relevant staff, supervisors and business partners so that they are informed of any legal changes and updates to compliance guidelines.
- Conduct regular region and branch assessments to determine whether company policies and procedures are compliant.
**Armed Response**
- Be a true partner to the business by managing the interaction between Armed Response and all other business functions - HR, Finance, CMC, CCC etc.
- Drive continuous improvement in service delivery and cost efficiencies through the analyses and interpretation of data, improvement of processes and the implementation of new projects where appropriate.
- There will be a strong focus on attrition analysis and the operationalization of service plans to this effect.
- Work directly with business partners - General Managers, Regional Managers and Branch Managers - in development of area specific plans.
- Assist the business in achieving the budgeted Gross Margin by continuous service improvement and cost management, included but not limited to:
- Fuel consumption, fuel usage, mileage management.
- Vehicle related costs through reduction in accidents and accident costs and the optimisation of resource deployment.
- Direct labour costs like overtime, absenteeism, training, excess leave and staff turnover.
- Overhead cost control to effectively manage the cost-to-serve.
- Define and drive targets set nationally or in agreement with internal business partners.
- Implement processes and systems to manage and drive down complaints / queries and terminations.
**Guarding Management**
- Drive continuous improvement in service delivery and cost efficiencies through the analyses and interpretation of data, improvement of processes.
- Work directly with business partners - General Managers, Regional Managers and Branch Managers to ensure:
- Correct wage to revenue ratios in all contracts
- Assessment of monthly NPS scores and overview of action plans
- Direct labour costs like overtime, absenteeism and excess leave are being managed effectively
- Ensure that all vehicle related policies are being adhered to.
- Ensure that all vehicle related costs are being managed effectively within the regions/branches.
- Overhead cost control to effectively manage the cost-to-serve.
- Define and drive targets set nationally or in agreement with internal business partners.
- Implement processes and systems to manage and drive down complaints / queries and terminations.
**Fleet Management**
In conjunction with the Regional Fleet Manager;
- Overall responsibility for maintaining a safe, reliable and c
-
Regional Fleet Manager
6 months ago
Midrand, South Africa Fidelity Services Group Full time**POSITION**: Regional Fleet Manager **REPORTS TO**:Senior Manager, Fleet (Regional Fleet Manager) **SUBORDINATES**:Fleet administrator and fleet co-ordinator **MAIN PURPOSE OF JOB**:The incumbent will be responsible for ensuring the effective running of the fleet within the region by ensuring the maximum number of serviced and reliable vehicles is...
-
Regional Director
4 months ago
Midrand, South Africa Jobs4All Full timeCreating, communicating and implementing the organisation’s vision, mission and overall direction as a member of the Senior Leadership team. Responsibility for the regional annual budgeting process and accountability for delivering against this. Solicit advice and guidance from the CEO and the Board of Directors where appropriate. Formulate and implement a...
-
Senior Associate, Regional Field Operations Manager
7 months ago
Midrand, South Africa SC Johnson Full time**JOB TITLE**: Senior Associate, Regional Field Operations Manager **Location**: Midrand, South Africa **OVERVIEW**: **About the role**: You will be part of the sales team responsible for the development and implementation of business plans that will deliver on the P&L requirements of the company. The main purpose of this position is to ensure volume,...
-
Regional Broker Manager North
1 week ago
Midrand, South Africa Momentum Metropolitan Holdings Full time-Introduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Role Purpose Oversee the end to end...
-
Regional Operations Manager
1 month ago
Midrand, South Africa Fidelity Services Group Full time**Job Title: Operations Manager** **Reporting Line: RGM JHB** **Generic Job Purpose**: As the Operations you are responsible for the complete operational functioning of the Armed Response department in an efficient and professional way. **Occupational Level**: Professionally Qualified and experienced specialists/mid-management **Subordinates**: -...
-
Regional Area Manager
5 hours ago
Midrand, South Africa CARtime SA Full timeA National Franchised Service and Repair Centre brand is looking for a Regional Area Manager for the Gauteng, Polokwane, and Mpumalanga, to be based at our Midrand office. Applicants who have previously worked for an aftermarket service center or similar will be given preference, however, should the applicant have previous franchise area management and/or...
-
Regional Marketing Manager
1 week ago
Midrand, South Africa Recruitment Matters Africa Full time**About the Role**: We are looking for a dynamic and driven Regional Marketing Manager to join our digital team to lead the marketing activities for our clients. The role is based in Midrand, Johannesburg and will oversee marketing planning, ad buying strategy, agency management and performance measurement for all our services within the region. **As a...
-
Retail Regional Sales Manager
7 months ago
Midrand, South Africa Syntech Recruitment Full time**Job Advert Summary**: Are you ready to step into a dynamic role where you can drive growth and represent some of the most exciting consumer brands in the market? Syntech, a rapidly expanding technology distributor, is seeking a Retail Regional Sales Manager to spearhead our presence in Gauteng. If you're passionate about consumer electronics and have a...
-
Regional Area Manager
5 days ago
Midrand, South Africa Dante Personnel Full timeGauteng, Midrand - R 20 000 - R 25 000 ()- Retail Giant based in Johannesburg is looking for a Regional Area Manager **Minimum requirements**: - Proven experience as area manager, store manager, assistant manager or similar managerial role - Knowledge of performance evaluation metrics and principles - Sound understanding of optimization of store operations...
-
Regional Sales Manager
1 week ago
Midrand, South Africa The HR Company Full time**RESPONSIBILITIES (AMONGST OTHERS)**: Create and execute a strategic sales plan that expands our customer base. Meet with potential clients and grow long-lasting relationships that address their needs. Propose region wise sales plans and targets in alignment with business objectives Manage region and individual performances Report on region sales results,...
-
Regional Sales Manager
2 days ago
Midrand, South Africa Sandi Crowther Recruitment Full timeGauteng, Midrand - R 50 000 - R 75 000 Midrand, Johannesburg. Well-established concern with offices throughout Africa and USA seeks Regional Sales Manager with 5+ years strong sales experience, outstanding leadership ability and excellent strategic thinking ability. **Responsibilities**: - Create and execute a strategic sales plan that expands company...
-
Regional Trainer
2 months ago
Midrand, South Africa Fidelity Services Group Full time**JOB DESCRIPTION** **Regional Training Cash Solutions** **Job purpose**:to provide first-line training and support to the Cash Centre staff, Cash Centre Manager, Supervisors and Tellers. Financial Training, Audit Requirements, Filing, Archiving and Risk Management to Cash Centre Managers also included. To provide support relating to all products and...
-
National Operations Manager
6 months ago
Midrand, South Africa Fidelity Services Group Full time**National Operations Manager** **FCS Head Office - Midrand** **Reporting to: Executive, Cash Management Services** A Regional / National Cash Processing Operations Manager is required to manage all the day to day activities of the Cash Processing facilities in his / her sphere of responsibility and to align it with the overall objectives of the division...
-
Regional HR Services Management Specialist
7 months ago
Midrand, South Africa Siemens Energy Full time**A Snapshot of Your Day** Working closely with the Regional HR Services Manager responsible for Africa region, you will be responsible for delivering local HR administrative tasks within your scope, mostly related to tasks not provided by an external provider. You will be interfacing with colleagues from within your region/s, and you will be responsible...
-
Regional Sales Manager
1 week ago
Midrand, South Africa Edge Personnel (Pty) Ltd Full timeDue to continued growth and expansion, our client a local business with a national footprint now has a great opportunity for an experienced Regional Sales Manager based in Midrand that wants to be rewarded for the success their established team achieves while under the guidance and mentorship of their manager. This field-based role will be a perfect...
-
Operations Manager
6 months ago
Midrand, South Africa Servest Careers Full time**Job Context**: **SERVEST PARKING A DVISION OF SERVEST (PTY) LTD HAS A VACANCY FOR **A** OPERATIONS MANAGER BASED IN GAUTENG, REPORTING TO THE OPERATIONS DIRECTOR. MUST HAVE A MINIMUM OF 5 YEARS EXPERIENCE IN PARKING OPERATIONS / MANAGEMENT ROLE.** **Minimum Requirements**: **MINIMUM REQUIREMENTS** - South African Citizen; - Grade 12 and relevant tertiary...
-
Regional HR Services Management Specialist
7 months ago
Midrand, South Africa Siemens Energy Full timeExperienced Professional About the role Location: Johannesburg, South Africa - Department: Human Resources, HR Services - Mode of Employment: Permanent - Position Title: Regional HR Services Management Specialist A Snapshot of Your Day As a Regional HR Services Management Specialist you will work closely with the Regional HR Services Lead, also...
-
Regional Specialised Services Manager
1 week ago
Midrand, South Africa Tsebo Group Full time**About Us**: We are currently looking for a Regional Specialised Services Manager to manage specialised security services to provide integrated, quality riot/tactical/strike/events services to customers, in compliance with legislation, company policies, processes and procedures, to ensure the achievement of budgeted financial targets. To plan and execute...
-
Manager: Regional Sales
7 months ago
Midrand, South Africa Premier Full timeAs a **Manager: Regional Sales - Inland**, you will be a key driver of our growth strategy in the highly competitive FMCG sector. You'll have the opportunity to lead a talented sales and merchandising team, implement market strategies, and play a pivotal role in expanding our market share. We are committed to creating a vibrant working environment where all...
-
Regional Hub Manager
7 months ago
Midrand, South Africa Smollan Full timeWe're on the lookout for an experienced **Regional Hub Manager** in **Midrand**. - Drive Sell Out - Management of Promotional Activities - Distribution of New Lines - Stakeholder Management - Management of Assets and Expenses - Achievement of POP objectives - Operational Management 4 - 5 years’ sales experience; with at least 2 years FMCG / Cellular /...