National Operations Manager

5 months ago


Midrand, South Africa Fidelity Services Group Full time

**National Operations Manager**

**FCS Head Office - Midrand**

**Reporting to: Executive, Cash Management Services**

A Regional / National Cash Processing Operations Manager is required to manage all the day to day activities of the Cash Processing facilities in his / her sphere of responsibility and to align it with the overall objectives of the division and the company as a whole.

The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the client's needs are efficiently and professionally met at all times.

**Minimum Requirements**:

- Matric Certificate or equivalent
- Grade A PSIRA registration and accreditation
- Clear criminal record
- Preferably a formal banking qualification or course with reference to cash processing
- Computer literacy within MS Office software
- Own transport (must have own transport and a valid unendorsed driving license)

Key Performance Areas: (Not totally inclusive):

- The primary duty of a Regional/ National Cash Processing Operations Managers is to optimise the resources (staff and equipment) at his / her disposal to achieve the company's goals, to minimise exposure and maximise returns.
- He / she is responsible for the management and maintenance of the income and expenditure of their region, within the guidelines of the pre-determined budgets and be able to explain any variances.
- The appointment of new staff, training and retraining of new and existing staff and the retention and development of staff in his / her region.
- Planning, assigning, and directing daily, weekly, monthly and annual duties and supervising all those
- activities to ensure that the staff and the business grows and develops.
- The regional manager has to oversee middle and junior management in his / her region and ensure that all managerial functions are being fulfilled and performed effectively and efficiently within the
- boundaries of the company's disciplinary code.
- The regional manager must guide, motivate and mentor the entire workforce in his region and ensure that they work towards a common goal.
- Maintain good relations between Fidelity Cash Solutions and our internal and external clients with regards to cash processing services rendered.
- Liaising daily with management on various operational issues and financial issues.
- Ensuring that all HR and payroll related queries are dealt with promptly.
- Managing disciplinary process.
- Submitting relevant weekly, monthly, and general reports to management and/the clients.
- Investigating incidents and reporting on such.

**Skills required**:

- Exceptional managerial and organisational skills.
- Excellent written and verbal skills, at all levels.
- Ability to work long hours, with strict deadlines and in high risk, pressurised situations.
- Very flexible.
- Ability to direct employees, delegate work based on individual's skills and qualifications.
- A regional manager must also have good computer skills and must have sound knowledge of the different product types processed within Fidelity Cash Solutions (FCS) division.
- Strong sense of time management and good prioritisation skills / abilities.
- Immense knowledge about the greater financial sector in which they operate.
- Up to date with all the policies, procedures and regulatory requirements of the industry.
- Excellent interpersonal and communication skills, at all levels.
- Ability to motivate and a strong team player.
- Be able to promote co-ordination / co-operation with internal and external stake holders.
- Strong decision making ability.
- Well versed with all the relevant IT related packages used in the industry.

**Other personality attributes**:

- Must be highly motivated, proactive, and enthusiastic.
- Ability to follow instructions.
- Well presented.

**Core competencies**:

- Analytical & critical thinking skills.
- Goal setting.
- Driving & managing change.
- Results driven.
- Communicating direction.
- Development of others.
- Self-development.
- Communication skills.
- Customer focus.
- Team player.

**_

**_ Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._


  • National Sales Manager

    7 months ago


    Midrand, South Africa Energy at Work Projects Full time

    Join Our Client's Team as a National Sales Manager!Are you ready to take the wheel and drive IoT, Telematics, and hardware sales to new heights? If you're a dynamic, results-driven sales professional with a passion for cutting-edge technology, we want YOU to join our client as their National Sales Manager!About Our Client:They're at the forefront of the IoT...


  • Midrand, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: National Parts ManagerJob Summary:The National Parts Manager is responsible for leading the Parts and Accessories Business Unit and Team of the Aftersales Division, aligned to the overall Aftersales Strategy. The successful leadership, co-ordination and management of the Parts business operations, tasks and projects will be critical in driving...


  • Midrand, South Africa Fidelity Services Group Full time

    Position Overview: Key Responsibilities: - Manage and maintain contracts with national clients, ensuring compliance with terms and conditions. - Serve as the primary point of contact for national clients, addressing inquiries, concerns, and requests in a timely and professional manner. - Collaborate with internal teams to ensure that client expectations are...


  • Midrand, South Africa Premier Full time

    Premier FMCG is a leading player in the FMCG industry, committed to delivering high-quality products to consumers across the region. We're on the lookout for a dynamic and result-oriented **Manager: National Account** to lead our sales efforts. As a **Manager: National Account** - **Milling, Bread, Beverages, Pasta, Rice**, you will be a key driver to...


  • Midrand, Gauteng, South Africa Select Motor Recruitment Full time

    Job Title: National Parts ManagerLead the Parts and Accessories Business Unit and Team of the Aftersales Division aligned to the overall Aftersales Strategy. The successful leadership, co-ordination and management of the Parts business operations, tasks and projects will be critical in driving business growth, Customer Experience, OEM and Dealer...


  • Midrand, South Africa Servest Careers Full time

    **Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for a National Key Accounts Manager reporting to the National Operations Director be based at their Head Office in Midrand Waterfall. The position is for their Cleaning Division. **Minimum Requirements**: - Excellent communications skills - Customer...

  • National Fleet Manager

    6 months ago


    Midrand, South Africa Fidelity Services Group Full time

    **Job Purpose**: The aim of the role is to ensure that cost optimization is managed by measuring specific elements related but not limited to: Overall fleet and running cost including staff costs, maintenance impact and down time of vehicles. The incumbent will be responsible for ensuring the effective running of the fleet within the region by ensuring the...

  • National Fleet Manager

    5 months ago


    Midrand, South Africa Fidelity Services Group Full time

    **Generic Job Purpose**: The incumbent will be responsible for ensuring the effective running of the fleet within the region by ensuring the maximum number of serviced and reliable vehicles is available for deployment. The incumbent is also responsible for analysing all available fleet information to ensure optimal utilization of vehicles and report back to...


  • Midrand, Gauteng, South Africa TAC Recruitment Full time

    Job Title: National Warehouse DirectorJob Summary:We are seeking a highly experienced National Warehouse Director to lead our warehouse operations. The successful candidate will be responsible for developing and implementing a warehouse strategy that aligns with our business goals.Key Responsibilities:* Develop and lead the annual and seasonal plans to...


  • Midrand, South Africa Fidelity Services Group Full time

    **Main Job Purpose**: To provide efficient and effective Credit management support to the Subscriber Division in FADT, by planning, organising, leading, and controlling activities to ensure collections are maximized and bad debt is kept to the minimum. **Minimum Requirements**: - Matric Certificate minimum plus Degree Equivalent - Post Graduate...


  • Midrand, South Africa Fidelity Services Group Full time

    **Job purpose**: **Roles and Responsibilities**: 1. Develop and implement inventory management strategies to optimize inventory levels and reduce holding costs. 2. Monitor and track inventory levels across multiple locations to ensure optimal stock levels are maintained. 3. Coordinate with suppliers and vendors to ensure timely and accurate delivery of...


  • Midrand, Gauteng, South Africa TAC Recruitment Full time

    The National Warehouse Manager role at TAC Recruitment is a key position responsible for developing and leading the warehouse strategy and business plan, ensuring alignment with the company's overall objectives. This includes:Key ResponsibilitiesWarehouse Strategy and OperationsDevelop a comprehensive warehouse strategy and business plan, incorporating...


  • Midrand, South Africa Eduvos Full time

    **Job Advert Summary**: **Eduvos** is looking to employ the services of a **National Manager: Learning Resources and Centres** at our** any of our national** Campus. **The Position**: - To enable and manage, develop and expand all campus resource centres and the Resource Centre Leads Position Type: - Permanent **Minimum Requirements**: **Minimum...


  • Midrand, South Africa National Renal Care Full time

    National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an...


  • Midrand, South Africa National Renal Care Full time

    **Job Ref #**: 00761 **Industry**: Pharmaceutical And Medical/Healthcare **Job Type**: Permanent **Salary**: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence...


  • Midrand, South Africa Bayteck Fire Cc Full time

    Bayteck, a National Company requires **National Accounts Administrator** at its branch in **Midrand, Gauteng** Positions are available immediately. Requirements are: - Minimum of 2 years’ experience working with Key Accounts - Efficiency in office administration. - Knowledge of Ms Office (Excel, Word, Pastel, and Outlook), previous experience working on...


  • Midrand, Gauteng, South Africa Energy at Work Projects Full time

    About Energy at Work ProjectsWe're a pioneering company at the forefront of the IoT revolution, driving innovation in Telematics and hardware solutions. Our cutting-edge products are transforming industries, enhancing efficiency, and changing the way businesses operate.The RoleWe're seeking a seasoned National Sales Manager to lead our dedicated sales team...


  • Midrand, South Africa The National Credit Regulator Full time

    Position: Procurement Specialist (Re-advert) Patterson Grade: C Upper Salary Ranges from R253 900 - R482 400 **Requirements**: **Duties**: - Ensure the implementation of the procurement policies and procedures within the NCR in line with the relevant governance frameworks and legislations. - To provide supply chain management service and support to all...


  • Midrand, South Africa National Renal Care Full time

    Job Ref #: 00940 Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Salary: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver...


  • Midrand, South Africa Premier Full time

    We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognised as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals. A career opportunity has arisen in the **Milling Corporate Department -...