Real Time Analyst

As a Real-Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance, notify any deviations in real-time, and ensure the compliance of the service levels goals to deliver consistent performance. **Floor management** - Monitor the key performance indicators (KPIs) and provide alerts when any...

As a Real-Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,notify any deviations in real-time, and ensure the compliance of the service levels goals to deliver consistent performance.Floor management Monitor the key performance indicators (KPIs) and provide alerts when any metric is...

**Business Support** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: If you have a critical eye for detail and have stellar organisational skills, then you could fit right in as a Real Time Analyst in our Parktown office. You’ll be joining our fun-loving global community of more than 100,000 passionate people who work...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Real Time Administrator (RTA), will be a part of the team supporting our Consumer Service Centers and is responsible for providing direct Real Time support through monitoring and managing incoming call traffic, break schedules and all issues that may impact service levels (SL’s) and...

What We'll Bring: The Real Time Administrator (RTA), will be a part of the team supporting our Consumer Service Centers and is responsible for providing direct Real Time support through monitoring and managing incoming call traffic, break schedules and all issues that may impact service levels (SL’s) and take the appropriate steps to resolve or reduce...

Business SupportLocation Johannesburg, South AfricaLanguage English***Job Advert:If you have a critical eye for detail and have stellar organisational skills, then you could fit right in as a Real Time Analyst in our Parktown office.You'll be joining our fun-loving global community of more than 100,000 passionate people who work in over 50 countries...

The role will involve ensuring that service level agreements across various programs are met through the monitoring of real time analytics of employee attendance and availability.Duties will include but not be limited to:Ensuring real-time performance of agents throughout the day and providing recommendations to management to achieve service targets Managing...

**What would make you a good fit for this role** The purpose of this position is to monitor schedule adherence, identify schedule inefficiencies and flag operational service level risks. **What you will be doing** **Adherence Monitoring** - Monitors daily absenteeism. - Monitors non-adherence and communicates out-of-line situations - Identifies issues...

The role will involve ensuring that service level agreements across various programs are met through the monitoring of real time analytics of employee attendance and availability. Duties will include but not be limited to: - Ensuring real-time performance of agents throughout the day and providing recommendations to management to achieve service targets -...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Real Time Administrator (RTA), will be a part of the team supporting our Consumer Service Centers and is responsible for providing direct Real Time support through monitoring and managing incoming call traffic, break schedules and all issues that may impact service levels (SL’s) and...

Job Description To identify and track real time performance and communicate any deviations to business and update the system to align to processes and procedures - Generate the necessary ad hoc and compliance reports. - Administer and capture exception codes for schedules. - Escalate system problems when and if necessary as per the procedure. - Investigate,...

The purpose of this position is to monitor schedule adherence, identify schedule inefficiencies and flag operational service level risks.Adherence Monitoring Monitors daily absenteeism. Monitors nonadherence and communicates outofline situations Identifies issues that may impact the site's ability to meet service levels in real time Reviews performance...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The Real Time Administrator (RTA), will be a part of the team supporting our Consumer Service Centersand is responsible for providing direct Real Time support through monitoring and managing incomingcall traffic, break schedules and all issues that may impact service levels (SL's) and take the...

**Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Manager Product Real Time Payments- Location- Selby - Johannesburg, GP 2001 ZA...

**Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Head Real Time Payments- Location- Selby - Johannesburg, GP 2001 ZA (Primary)-...

This details all the information about the job posting. - Share this job as a link in your status update to LinkedIn. **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give...

Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include more: Job Title Head Real Time Payments Location Selby Johannesburg, GP 2001 ZA (Primary) Occupational Level Top...

Manager Product Real Time Payments Share this job as a link in your status update to LinkedIn. Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include more. Job Title ...

**Job Description**: BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. **PURPOSE** This role forms part of the RPP Business...