Real Time Administrator

6 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

To identify and track real time performance and communicate any deviations to business and update the system to align to processes and procedures
- Generate the necessary ad hoc and compliance reports.
- Administer and capture exception codes for schedules.
- Escalate system problems when and if necessary as per the procedure.
- Investigate, administer and process faults relating to adherence.
- Monitor schedule adherence to shift schedules and identify non-adherence.
- Track real time performance on the EWFM system.
- Identify deviations from schedules, highlighted to relevant role players to ensure compliance and inform Team leaders of deviations from Schedule.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Validate deviations before updating the relevant systems.

Job Details

Application Closing Date

05/02/24



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