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Real Time Administrator
2 weeks ago
Job Description
To identify and track real time performance and communicate any deviations to business and update the system to align to processes and procedures
- Generate the necessary ad hoc and compliance reports.
- Administer and capture exception codes for schedules.
- Escalate system problems when and if necessary as per the procedure.
- Investigate, administer and process faults relating to adherence.
- Monitor schedule adherence to shift schedules and identify non-adherence.
- Track real time performance on the EWFM system.
- Identify deviations from schedules, highlighted to relevant role players to ensure compliance and inform Team leaders of deviations from Schedule.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Validate deviations before updating the relevant systems.
Job Details
Application Closing Date
05/02/24
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