Growth Manager

5 months ago


Randburg, South Africa FirstRand Full time

Job Description

Assume full responsibility and accountability for the regional strategy and growth activities of the Channel To build sustainable key relationships across all channels, product houses and segments

Hello Future Growth Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that

make us incredibly proud of people that make it happen.

As part of our team in FNB Short Term Commercial Insurance, you will be surrounded by unique talents, diverse minds,

and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a

team where experts come together and ignite effective change.

Are you someone who can:

- Manage internal and external stakeholders and grow portfolio with the aim of networking and collaborating to

unlock new revenue opportunities
- Implement and execute on new sales capabilities
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets

across channels and segments through campaigns, marketing.
- Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives

with specific performance measures and control systems to track progress
- Comply with governance in terms of legislative and audit requirements as laid out by the organisation. Ensuring

compliance when it comes to policies, systems, process and procedures.
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self service

options across client base
- Ensure resolution of customer queries and complaints timeously and ownership of issues
- Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the

customer journey map
- Review existing processes and capabilities and suggest innovative ideas to improve and streamline processes to

drive efficiencies and minimize redundancy
- Monitor sales, customer, system and stakeholder reports and align processes to maximize efficiencies
- Understand competencies and skills required for own and employee's development and performance as well as

provide on the job coaching and guidance.
- Have a certificate or Diploma, or a relevant degree
- Have 3 - 5 years’ experience in a similar environment, of which 2-3 years needs to be in a leadership or management

role
- COB Commercial Lines and RE 1 would be preferrable.

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are:

- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment

disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law

to disclose this information to other parties.

Job Details

Application Closing Date

30/01/24



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