Call Center Agent

A1 Group SA is looking for a Trainer/coach to join our People Development Team to coordinate training activities that will help optimize our human capital. Our company specializes the call center and field markets and is an outsource provider to leading national and international Brands. The Trainer/Coach will be responsible for scheduling and conducting...

Are you a Call Center Manager with technical experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Call Center Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** - Ensuring that calls are...

Qualifications and Skills: - Minimum 1 year+ experience in call centers - Having lead gen experience will be advantageous. - Must work well under pressure. Compensation and Benefits: - Basic + Comm + Attendance Bonus + Incentives How to Apply: **Experience**: - Call Centre: 1 year (required) Application Deadline: 2024/11/30

A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website,You will also be required to take calls from customers and...

**Call Center Manager - Telecommunication Industry** A leading client in the telecommunication’s industry is looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to...

A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand. This is a great starter position. The position entails editing of Photos and uploading it on to the Website, You will also be required to take calls from customers...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Maintenance Call Centre Agent to join our...

A Towing and Recovery Company is looking to employ a Call Centre Agent with previous Call Centre experience. Well Spoken Computer Literate Ability to Multi Task Ability to work shifts Able to use Google Maps and all other relevant apps **Salary**: R6,000.00 - R7,000.00 per month **Experience**: - Call Centre: 2 years (preferred)

Contact Center Agents, Customer Service inbound & outbound Working in a growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, Making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal processes...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**About Shared Mobility Africa**: Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa. We are currently seeking a...

**Job Context**: Servest Corporate Shared Services has a vacancy for **Call Centre Agent **reporting to the client care desk team leader. You will answer incoming calls from customers who require any of our services, respond to enquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. **Minimum...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

1year - Address and resolve customer complaints - Identify and escalate serious complaints to supervisors and management - Provide product and service information to customers - Research, identify, and resolve customer complaints using business tools and available customer data - Route calls to appropriate resources - Document all call information according...

**Main Purpose** The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and potential customers from the formal or informal trade by telephone to solicit sales orders. Attend to customer queries and complaints. **Key Responsibilities** - **Communication & stakeholders**...

This is an exciting opportunity to work in an inbound only environment! **Responsibilities include**: Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner Building great rapport with customers and finding solutions for any issues that arise Nurturing long term customer relationships as well as...

**Purpose of the job**: Supervising of teams and ensure adherence to all company policies and procedures. **Main objectives of the Call Centre Agent Supervisor**: - Always maintain excellent customer relations and have a professional attitude - Communicate with relevant stakeholders and other departments as needed on order specifications, additional needs,...

Gauteng, Midrand - R 450 000 - R 640 000 Annually Cost To Company (Market related, Negotiable) Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Matric or equivalent 6 -8 years' experience in the...

**Main Purpose of the Job** - To manage a team of Collections Agents to collect on delinquent accounts in an efficient and effective manner.. **Minimum Experience** - 1-year supervisory experience - 3 years working experience in a Call Centre **Improve Cash Collections and **efficiencies.** - Control and manage targets for the team. - Identify gaps between...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...