Call Center Agent

**Call Center Agents Wanted - Join Our High-Energy Sales Team in Midrand!** Love making money? Thrive in a fast-paced environment? Ready to be part of a rapidly growing team? We’re on the hunt for money-motivated, target-driven call center agents to join our dynamic sales team in Midrand! If you’re hungry for success, have a passion for telemarketing...

A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for a growing website company based in Midrand. This is a great starter position. The position entails editing of Photos and uploading it on to the Website, You will also be required to take calls from customers...

**Call Center Manager - Telecommunication Industry** A leading client in the telecommunication’s industry is looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Maintenance Call Centre Agent to join our...

**Job Advert Summary**: Mobalyz is seeking a dedicated and customer-focused Call Centre Agent to provide first-rate support and build lasting customer relationships. The agent will be the front-facing interface between Mobalyz and the customer, engaging with the customer on a personal, professional basis. The agent will reflect the company’s values,...

A Towing and Recovery Company is looking to employ a Call Centre Agent with previous Call Centre experience. Well Spoken Computer Literate Ability to Multi Task Ability to work shifts Able to use Google Maps and all other relevant apps **Salary**: R6,000.00 - R7,000.00 per month **Experience**: - Call Centre: 2 years (preferred)

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

**Main Purpose of the Job** - To manage a team of Collections Agents to collect on delinquent accounts in an efficient and effective manner.. **Minimum Experience** - 1-year supervisory experience - 3 years working experience in a Call Centre **Improve Cash Collections and **efficiencies.** - Control and manage targets for the team. - Identify gaps between...

About the RoleWe are looking for a highly skilled Contact Centre Supervisor to lead our Call Centre team and deliver exceptional customer experiences.Main Responsibilities:Sourcing, developing, and supporting high-performing Call Centre Agents.Driving sales and service growth through collaboration with internal stakeholders.Identifying and implementing...

**Overall Purpose of the Job**: We are looking for a dynamic **Training Specialist** to develop and deliver high-impact training programs in a fast-paced environment. If you have a passion for coaching, and driving business results, this is your opportunity to make a difference! **Key Responsibilities**: - Deliver **technical product, sales, objection...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...

**Job Duties/Responsibilities will include**: - Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate. - Ensure effective communication to client via feedback. Ensure all queries successfully resolved....

Required Skills and QualificationsExcellent customer interaction and communication skillsStrong event management abilities with a customer focusPositive attitude required with excellent telephone etiquetteTelephony soft skills qualifications and/or Call center/Service Desk experienceA National Senior Certificate/Matric/N3/Grade 12 qualification is required,...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which technical experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Complaints for both Dealer, IIP and In-House customers -...

**Collections Agent Required** Reputable company located in the Midrand area is looking for a collection’s consultant preferably with a minimum of 1-year experience in the debt collections environment. Monday to Friday 08:00am to 17:00pm - Saturday's 8:00am -13:00pm possibility of overtime dependent upon the company’s needs. Contract to permanent...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

Job Introduction The Client Liaison Officer is responsible to provide superior customer service by attending to and solutioning client queries in a professional manner and within the agreed timelines. Main Responsibilities **Query Resolution** - Attend to all client queries timeously, professionally and effectively within the agreed SLA (timelines) -...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...

**Main Responsibilities (including but not limited to)**: - Reduce business risk, improving the quality of call centre agents’ engagements and overall performance. - Highlight issues affecting the customer's experience due to behaviour, business, process and technology. - Evaluate recorded customer interactions against the dimensions of customer...

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...