Sales Manager

6 months ago


Cape Town, South Africa Belmond Full time

As a Sales Manager - Groups, for Mount Nelson, a Belmond Hotel, you are part of a team that drives revenue growth and maximises profitability by effectively selling group bookings and events. In this role, you are responsible for monitoring market trends and industry developments to identify opportunities for growth. This is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.

1.1. Manage and build relationships with MICE accounts (including and not limited to DMC, Corporate, PCO and Embassy accounts) for new and repeat business by conducting sales calls, site inspections, FAM trips.
1.2. Conduct site inspections and client entertaining as required which may include out of hours and weekends.
1.3. Track and record sales activities and account growth by using available systems and tools
1.4. Prepare sales reports on activities on a weekly basis.
1.5. To research and stay abreast of the industry trends, emerging markets and identify new opportunities for the business and actively seek out new partners
1.6. Aiming to achieve and exceed monthly and annual targets.
1.7. Introduce initiatives to raise awareness of the hotel.
1.8. Assisting the Director of Sales and Marketing in preparations of presentations, market research, sales action plans etc.
1.9. Attend relevant trade fair/exhibitions/networking events and company events as requested by the company.
1.10. Assist in the development and implementation of sales and marketing plans as needed.
1.11. Regular communication with relevant teams, ensuring reservations, VIPs, high profile inspections are managed and coordinated well by operational departments.
1.12. Any other sales-related task as assigned by the Director of Sales and Marketing.
1.13. Assist the Director of Sales in driving the Groups and Events sales strategy within the sales team and that the appropriate targets for revenue generated, appointments conducted, and accounts retained and acquired are met (Groups and Events).

**Requirements**:

- 3-5 years’ relevant experience within a similar role, ideally in the luxury hospitality industry.
- A relevant industry-related diploma or degree is advantageous.
- Proven ability to drive the sales process from plan to close.

Demonstrated ability to be innovative and creative, with exceptional communication and administrative skills.

**Benefits**:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

- Competitive basic salary
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.


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