Relationship Debt Counsellor
6 days ago
**Debt Counselor**
Who are we and what do we believe in?
We’re deeply digitally focused, highly energetic, and very ambitious.
Infinity Group forms part of the Balfour Group which was founded in 2017, merging several successful tech businesses.
The engine that drives our growth is an exceptional combination of technology, marketing, sales and revenue collection, driven by a team of extraordinary talent.
Our FinTech arm Infinity Group is looking for a Debt Counselor to join our team and help us on our journey of Hyper Growth
The Role
An exciting environment to create true and long lasting change for our clients through the most stressful time of their lives. This role is critical to assist and guide our clients from being over indebted to a financially stable position though clear engagement with both them and their credit providers.
Responsibilities and Duties:
- Manage all relevant stakeholders through the first 60 days of our clients debt review process.
- Maintain full NCR compliance requirements throughout the onboarding process of each client
- Manage a growing client base and assist in highly detailed and complex issues throughout the start of their debt review
RDC
- Maintain and manage a great experience for our clients for a fixed period making sure that they can
- Make consistent payment
- Understand all aspects of debt review
- Provide full documentation requirements etc.
Qualifications and Experience:
- Matric/university graduate
- Certified Debt counsellor certificate Required
- Previously/currently a registered Debt Counselor adv
- RDC - Adv Experience in dealing with Credit Providers
- Experience in debt counseling advantages
- Experience in working on I-docs and Finwise is an advantage
- Clear criminal and credit records
Your team:
- Culture is everything in this business. We believe in winning as a team and have a highly collaborative environment.
- The office space is vibey and we believe in having a fun work environment for everyone.
- We celebrate success We believe that hard work pays off. We have high expectations of ourselves and of others, but excellence deserves reward and there are great incentives and bonus structures in place to support this.
- This team is critical to finding long term and truly beneficial solutions for our clients and so it is a highly challenging and rewarding space
What is on offer
- A great purpose, a great team, engaging culture
- Market related remuneration package
- An opportunity to get in on the ground floor of a young, fast growing business with big ambitions
- Opportunity to work with experienced entrepreneurs and business leaders
- Space to grow and opportunity to build
Application Question(s):
- Are you based in Cape Town? If no, are you willing and able to relocate?
- Are you a registered Debt Counsellor?
**Education**:
- High School (matric) (required)
**Experience**:
- debt review: 2 years (preferred)
License/Certification:
- Debt Counsellor Certificate (required)
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