Debt Review Admin Manager
10 hours ago
Full-time
Full Job Description
Prepare, update and maintain the Debt Review Portfolio
Updated the Debt Review payment register weekly
Follow up on late and missed payments
Prepare and submit all Debt Review related documents timeously to the Debt Councillors
Compile and provide updated portfolio stats to the Campaign Manager
Conduct tracing on debt review matters
Attend to any and all ad-hoc instructions
Ensure that all Debt Review accounts, and Debt Review Counsellors are recorded and updated accurately in the Debt Review Book daily.
Ensure that the Debt Review Payment Schedules is updated to the last payment dates and amounts, and is supplied to the directors weekly.
Foster a healthy relationship with the debt counsellors.
Assist with customer query resolution
Ensure that all the necessary documents (Certificate of balance, Acceptance) are prepared accurately, signed off, and forwarded to the relevant people within specified time (Certificate of balance - within 5 days and Proposals - within 10 days).
Conduct tracing on debt review matters where there are no payments made
Assist with ad-hoc functions as and when required.
Live and demonstrate the company’s values by setting the example to always be professional, perform duties with passion, show integrity, respect, and collaboration.
Ensuring the team performs all tasks within the prescribed NCR timelines
Experience Required:
2 years Collections
2 years managing Debt Review portfolio
Finwise, idocs DHS - user experience
Training / Special Skills Required:
Word, Excel
**Job Types**: Full-time, Permanent
**Salary**: R6,000.00 - R10,000.00 per month
**Experience**:
- debt review: 4 years (required)
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