Information Technology Support Technician

5 months ago

Cape Town, South Africa RJ45 Networking Solutions Full time

RJ45 Networking Solutions is an established IT company based in Northgate Business Park, Paarden Eiland.

We are seeking an experienced IT Technician looking for a long-term position and the opportunity for growth and development. The role entails commitment to projects and ownership of processes from start to finish.

While this post is office based, you will be required to go to clients’ premises to service SLA agreements, with the possibility of being posted onsite at a client, as and when required.

**Responsibilities**:

- Evaluation and selection of suitable technology to support the system/client objectives
- Ensure monitoring, alerting and logging in operational systems and infrastructure
- Provide support across multiple platforms, from desktop support and or server support to cloud
- In charge of handling remote support and the support desk for clients
- Daily and weekly reporting to senior managers on progress for projects on hand
- Commitment to continuous growth in the IT field, learn about and possibly introduce new technologies
- Ensure monitoring, alerting and logging in operation systems and infrastructure

Qualifications | Requirements
- At least 3 years’ experience in desktop support, mainly Microsoft product suite
- A good understanding of technical infrastructure (databases, operating systems, servers, networks)
- Must be able to troubleshoot network connectivity issues and assist in troubleshooting of external network connections
- Have experience in setting up and troubleshooting internet connectivity - basic setup of client routers for connectivity
- Good communication and written skills
- Ability to take control of projects, operations, and the ability to multitask

Key Attributes and competencies:

- Ability to think out of the box, and work on the bigger picture
- Be able to work in a changing and demanding environment
- Providing a high level of service to our customers

Advantage/s:

- Have exposure to cloud technologies, migration and setup in Azure
- Experience and or exposure to Office365 and migration
- Firewall experience, or understanding of firewalls - Fortinet products specifically

Please Note
- Exact dates of employment must be included specifying start and finish month and year
- Contactable work references essential
- We understand if you do not wish your current employer to be contacted at this stage, however, be aware that they will be contacted for a reference in order to finalise the recruitment process should you be offered a second interview.
- Proficiency tests may form part of the interview process

Compensation commensurate with experience

**Job Types**: Full-time, Permanent

**Experience**:

- desktop support: 3 years (preferred)

  • Information Technology

    1 month ago

    Cape Town, South Africa South African Medical Research Council (MRC) Full time

    **INFORMATION TECHNOLOGY SERVICES DIVISION** **(CAPE TOWN OFFICE)** The South African Medical Research Council (SAMRC) strives to improve the nation’s health and quality of life by funding and conducting relevant and leading health research. It further aims to promote equity, career development and progression. **INFORMATION TECHNOLOGY (IT) SUPPORT...

  • Director of Information Technology

    1 month ago

    Cape Town, Western Cape, South Africa Deka Minas (Pty) Ltd Full time

    Job Title: Management of Information and Communication DirectorPlease note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.Job Summary:Deka Minas (Pty) Ltd is seeking an experienced Management of Information and Communication Director to lead our IT operations in The Middle East. The successful...

  • Information & Technology Manager

    5 months ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **Job Title**: Information & Technology (IT) Manager (NGO/Art/Culture/Events) **Location**: Cape Town **Job Type**: Full Time | Hybrid **Salary**: Market-Related **Requirements**: - Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus. - Proven...

  • Applications Support Technician

    2 months ago

    Cape Town, South Africa HR Talent Partner Full time

    **Job Overview**: **Date Posted**: Posted 2 days ago- **Location**: Cape Town, Western Cape- **Job Title**: Applications Support Technician- **Education Level**: Diploma- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Applications Support Technician required in Cape Town.**: A well-known brand content provider is looking for an...

  • Mechanical Equipment Technician

    4 days ago

    Cape Town, Western Cape, South Africa MC Technology Staffing Full time

    Job SummaryWe are seeking a skilled Mechanical Equipment Technician to join our team at MC Technology Staffing. As an entry-level position, this role offers hands-on experience and the opportunity to develop skills in mechanical equipment maintenance and repair.About the RoleThe successful candidate will be responsible for carrying out preventive and...

  • Senior Fire Industry Service Technician

    1 week ago

    Cape Town, Western Cape, South Africa B4FIRE TECHNOLOGY Full time

    Job SummaryWe are seeking an experienced SAQCC 1475 technician to join our team at B4FIRE TECHNOLOGY in Kuilsrivier, Cape Town.

  • IT Support Technician

    6 months ago

    Cape Town, South Africa Tower Group Full time

    The IT Support Technician is also responsible for driving IT strategy in the company and ensuring we maximise the benefit and use of the current technology. **You will be reporting to the Senior IT Technician and will be expected to perform the below duties**: **Support Ticket System** - Assisting clients and staff via our support ticketing system -...

  • IT Support Technician

    3 months ago

    Cape Town, South Africa Ampath Laboratories Full time

    Advert Reference: P13710 IT Support Technician - Cape Town Job Title: IT Support Technician - Cape Town - Closing Date: 2024/09/19 - Position Available From: 2024-09-05 - Area: Cape Town - Actual Place Of Work: Cape Town - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week (South Africa) - Purpose of Position: To provide...

  • Technician

    6 months ago

    Cape Town, South Africa UT Information Technologies & Greenro Solutions Full time

    **This is a 2 Years Project Contract based in Armscor Simmonstown** **Position** Technician **Start Date: ASAP** **Job Purpose**: To render a professional technical service through installation, test and evaluation, maintenance and repair of products as well as systems in support of the local and international commercial industry value...

  • Junior IT Support Technician

    5 months ago

    Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 2 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar is essential - Experience...

  • Desktop Support Technician

    3 weeks ago

    Cape Town, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a **Desktop Support Technician** to join...

  • Senior IT Support Technician

    5 months ago

    Cape Town, South Africa Mayfly Agri (Pty) Ltd Full time

    **Minimum requirements for the role**: - Must have a 3-year tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 5 years experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role is essential - Must...

  • Information Technology Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa RPO Recruitment Full time

    RPO Recruitment is seeking an experienced IT Support Engineer to provide technical support and troubleshooting services to end-users.Responsibilities:Provide technical support and troubleshooting services to end-usersResolve complex IT issues and provide solutionsCollaborate with the support team to escalate and resolve problemsCreate and maintain...

  • Information Systems Technician

    3 weeks ago

    Cape Town, Western Cape, South Africa iGrow Wealth Investments Full time

    Technical Support and InfrastructureSet up and configure workstations, laptops, and peripheral devices for new employees.Provide technical support for workstations, including hardware troubleshooting and software configuration.Monitor internet usage, Wi-Fi performance, and provide support for network issues.Assist in maintaining and upgrading the physical...

  • Customer Support Technician

    5 months ago

    Cape Town, South Africa FROGG Recruitment Full time

    **Customer Support Technician Cape Town** Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification. *** **Salary Market related** **Requirements**: Technical Support - Providing on-site technical support to the designated customer,...

  • IT Support Technician

    6 months ago

    Cape Town, South Africa SydSen Recruit Full time

    Western Cape, Cape Town Region - Negotiable Monthly Basic Salary (Market related, Negotiable) IT Support Technician - Milnerton - Cape Town Our client is looking for a enthusiastic, capable and skilled **IT Support Technician **to join their team. This position primarily involves providing IT support for various systems and will be required to travel...

  • Junior IT Support Technician

    6 months ago

    Cape Town, South Africa AMD ENGINEERING Full time

    **Requirements**: - Information Technology qualification (Advantageous) - Minimum 2 years experience as a Desktop / Network Support technician - Proficient in maintaining / repairing hardware and software - Proficient in Network configuration and troubleshooting - Excellent knowledge of Microsoft software - Excellent communication and presentation skills -...

  • Desktop Support Technician

    2 days ago

    Cape Town, South Africa Faircape Health Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a Desktop Support Technician to join our IT...

  • Information Technology Lectures Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Welcome to the Information Technology Lectures Specialist position at Eduvos Mowbray campus.This fixed-term employment opportunity involves lecturing Information Technology-related modules in the faculty and assisting with departmental affairs as required.Lecture Information Technology-related modules in the faculty on a fixed-term basis.Assist in...

  • Information Technology Manager

    6 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    We are seeking a talented and experienced IT Manager for a dynamic and growing company that is based in Hout Bay. Key Resposnsibiltites - Plan, organize, control and evaluate IT and electronic data operations. - Providing direction for internal IT team members and external IT related service providers. - Act in alignment with user needs and system...