Customer Support Technician
6 months ago
**Customer Support Technician Cape Town**
Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification.
***
**Salary Market related**
**Requirements**:
Technical Support - Providing on-site technical support to the designated customer, including creation,
assignment, resolution, and closure of support tickets
Areas of Support
- Windows Desktop Support
Basic Microsoft Server Support o Basic Network Support
Basic PBX Solution Support
Microsoft 365 Management
Data Management
**Qualifications and Education Requirements**
CompTIA A+
CompTIA Network+
1-3 years of experience in the industry
**Preferred Skills**
ITIL Foundation certifications
Microsoft Office, Desktop, Server, Azure, OneDrive, SharePoint
**Desirable Qualifications**
MD-102 - Endpoint Administrator
MS-300 - Deploying MS365 Teamwork o MS-500 - MS365 Security Admin
MS-100 - MS365 Identity and Services o MS-101 - MS365 Mobility and Security o CompTIA Sec+
**Frogg Recruitment
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