Customer Support Technician

6 months ago


Cape Town, South Africa FROGG Recruitment Full time

**Customer Support Technician Cape Town**

Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification.

***

**Salary Market related**

**Requirements**:
Technical Support - Providing on-site technical support to the designated customer, including creation,

assignment, resolution, and closure of support tickets

Areas of Support
- Windows Desktop Support
Basic Microsoft Server Support o Basic Network Support
Basic PBX Solution Support
Microsoft 365 Management
Data Management

**Qualifications and Education Requirements**

CompTIA A+
CompTIA Network+
1-3 years of experience in the industry

**Preferred Skills**

ITIL Foundation certifications
Microsoft Office, Desktop, Server, Azure, OneDrive, SharePoint

**Desirable Qualifications**

MD-102 - Endpoint Administrator
MS-300 - Deploying MS365 Teamwork o MS-500 - MS365 Security Admin
MS-100 - MS365 Identity and Services o MS-101 - MS365 Mobility and Security o CompTIA Sec+

**Frogg Recruitment



  • Cape Town, South Africa Armstrong Appointments Full time

    Cape Town - Posted 5 hours ago **Onsite Customer Support Technician** **Purpose** The Onsite Customer Support Technician is responsible for providing technical support to a designated customer on-site and ensuring the efficient resolution of all support tickets **Key Responsibilities** **Technical Support**: Providing on-site technical support to the...

  • IT Support Technician

    6 months ago


    Cape Town, South Africa Southern Shore Recruitment Agency Full time

    **IT Support Technician** **CBD** **R15 000.00 CTC** Business consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings. The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited...


  • Cape Town, South Africa ITBLUE SOLUTIONS Full time

    **Full job description** We're looking for Desktop and Network Support Technician with a passion for customer service to fill the onsite role of First line support technician in Montague Gardens. **Main Purpose of Job**: - The person fulfilling this role will take a high-level approach to both identifying and resolving recurring operational issues while...


  • Cape Town, South Africa Disruptive IT Full time

    **Role Description** This is an on-site contract role for a Desktop Support Technician at Disruptive IT Client in Cape Town. The Desktop Support Technician will be responsible for providing technical support, troubleshooting desktop computers and printers, and performing computer repairs on a day-to-day basis. **Qualifications** - Desktop Computers and...

  • IT Support Technician

    2 weeks ago


    Cape Town, South Africa Cash Crusaders Full time

    **Role Summary** The IT Support Technician provides support for computer systems and software, ensuring smooth operation for both internal staff and external customers. Responsibilities include troubleshooting, installation, configuration, and maintenance of hardware and software, with a focus on proprietary systems. The role may require after-hours support...


  • Cape Town, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department Field Services Reports To Technical Support Manager (M/S6) Grade OP1 Core Description Provide remote support for all Field Technicians to diagnose and resolve all software and hardware incidents and provide technical training to all Field Technicians. Key Deliverables / Primary Functions Take...


  • Cape Town, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a **Desktop Support Technician** to join...

  • IT Support Technician

    7 months ago


    Cape Town, South Africa Tower Group Full time

    The IT Support Technician is also responsible for driving IT strategy in the company and ensuring we maximise the benefit and use of the current technology. **You will be reporting to the Senior IT Technician and will be expected to perform the below duties**: **Support Ticket System** - Assisting clients and staff via our support ticketing system -...

  • IT Support Technician

    2 months ago


    Cape Town, South Africa Jobted ZA C2 Full time

    Overview Hire Resolve’s client is looking for an IT Support Technician to join their team in Cape Town, WC. The IT Support Technician will play a vital role in maintaining the IT systems and providing exceptional technical support to internal users. You will be responsible for troubleshooting issues, implementing solutions, and ensuring that all IT...


  • Cape Town, South Africa HR Talent Partner Full time

    **Job Overview**: **Date Posted**: Posted 2 days ago- **Location**: Cape Town, Western Cape- **Job Title**: Applications Support Technician- **Education Level**: Diploma- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Applications Support Technician required in Cape Town.**: A well-known brand content provider is looking for an...


  • Cape Town, South Africa Faircape Health Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a Desktop Support Technician to join our IT...


  • Cape Town, South Africa FROGG Recruitment Full time

    **Helpdesk End-User Support Technician Cape Town** Our IT Technology client is looking for a Helpdesk End-User Support Technician with 3 years plus experience. The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of...

  • IT Support Technician

    2 weeks ago


    Cape Town, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Role SummaryThe IT Support Technician provides support for computer systems and software, ensuring smooth operation for both internal staff and external customers. Responsibilities include troubleshooting, installation, configuration, and maintenance of hardware and software, with a focus on proprietary systems. The role may require after-hours support to...


  • Cape Town, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Role Summary The IT Support Technician provides support for computer systems and software, ensuring smooth operation for both internal staff and external customers. Responsibilities include troubleshooting, installation, configuration, and maintenance of hardware and software, with a focus on proprietary systems. The role may require after-hours support to...


  • Cape Town, South Africa Zeal HR Full time

    **Junior IT Support Technician** **INTRODUCTION**: An exciting opportunity has become available within the Construction industry, for a Junior IT Support Technician. The position is based in Plattekloof. **REQUIREMENTS**: - Matric + Tertiary education / Diploma in IT - Or A collection of Microsoft Certifications or similar - 6 months experience in a...

  • IT Support Technician

    2 weeks ago


    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Role Summary The IT Support Technician provides support for computer systems and software, ensuring smooth operation for both internal staff and external customers. Responsibilities include troubleshooting, installation, configuration, and maintenance of hardware and software, with a focus on proprietary systems. The role may require after-hours support to...

  • Support Technician

    2 weeks ago


    Cape Town, South Africa H Systems Ltd Full time

    Job title : Support Technician Job Location : Western Cape, Cape Town Deadline : December 14, 2024 Quick Recommended Links Jobs by Location Job by industries MAIN RESPONSIBILITIES TECHNICAL SUPPORT Training customers on fabrication, assembly and installation of systems and operation of punch tools. Printing and binding of training...

  • Support Technician

    3 weeks ago


    Cape Town, South Africa H Systems Ltd Full time

    Job title : Support TechnicianJob Location : Western Cape, Cape TownDeadline : December 14, 2024Quick Recommended Links Jobs by Location Job by industries MAIN RESPONSIBILITIES TECHNICAL SUPPORT Training customers on fabrication, assembly and installation of systems and operation of punch tools. Printing and binding of training materials, ensuring the...

  • Support Technicians

    6 months ago


    Cape Town, South Africa Tych Business Solutions Full time

    **Job ID**: 80860**Date Posted**: Posted 4 hours ago**Location**: Cape Town**Job Title**: SUPPORT TECHNICIANS - CAPE TOWN - WESTERN CAPE Able to support PC, printers and signature pads at Woolworths stores within the specified region. - Perform asset audit / stock count - Assist with issues post new printer installation (our support vendor will perform the...

  • IT Support Technician

    3 months ago


    Cape Town, South Africa Vantage Debt Management Full time

    Vantage Debt Management is looking for a focused, self-motivated, and hardworking individual to join our IT team as a Junior IT Support Technician. The chosen individual must be passionate about technology and innovation. We are based in Salt River, Cape Town and established in 2017. **Key Responsibilities**: - Monitoring and management of company firewall...