Customer Support Technician

5 months ago


Cape Town, South Africa FROGG Recruitment Full time

**Customer Support Technician Cape Town**

Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification.

***

**Salary Market related**

**Requirements**:
Technical Support - Providing on-site technical support to the designated customer, including creation,

assignment, resolution, and closure of support tickets

Areas of Support
- Windows Desktop Support
Basic Microsoft Server Support o Basic Network Support
Basic PBX Solution Support
Microsoft 365 Management
Data Management

**Qualifications and Education Requirements**

CompTIA A+
CompTIA Network+
1-3 years of experience in the industry

**Preferred Skills**

ITIL Foundation certifications
Microsoft Office, Desktop, Server, Azure, OneDrive, SharePoint

**Desirable Qualifications**

MD-102 - Endpoint Administrator
MS-300 - Deploying MS365 Teamwork o MS-500 - MS365 Security Admin
MS-100 - MS365 Identity and Services o MS-101 - MS365 Mobility and Security o CompTIA Sec+

**Frogg Recruitment



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