Chief Technology and Information Officer

3 weeks ago

Cape Town, South Africa Red and Yellow Full time

Red & Yellow Creative School of Business is South Africa’s leading authority in digital marketing education. We have the mission to unlock creative thinking, to build brilliant careers and organizations using Commercial Logic and Creative Magic. Our mandate, as educators, is to prepare students for career success in the future, not the past. This single-minded purpose is why we exist, and what continues to drive and inspire us 20+ years later.

We are looking for talented people who are fun, dynamic and passionate about all things education and that enjoy working with people - students, lecturers and staff to join various teams across our fast growing company.

**Job Summary**

The Head of Information and Technology will lead the business’ ongoing commitment to support and promote the strategic use of information and technology that advances the overall mission of the business.

The prime objectives of this opportunity is the development, delivery and management of the business’ digital (IT and data management) services & resources, to be responsible for anticipating and maintaining a vision for the future technology needs, and for recommending strategies, priorities, and projects that will best achieve the strategic goals and objectives.

**Key Responsibilities and Duties**:
**Strong leadership and culture**
- Providing strategic leadership and direction for the human, financial and physical resources which deliver digital services across the business, ensuring that they are efficiently and effectively deployed.
- Engendering and leading a customer-focused culture across Digital Services to ensure that all business stakeholders have access to excellent service and digital tools.

**Strategic planning and resource management**
- Developing and leading the Business’ Digital Strategy (and the supporting Data Management Strategy and Technology Strategy) to form a cohesive and transformational program that is reinforced by clear planning and delivery targets.
- Providing and managing a resilient, reliable, cost effective and efficient core technology and data management infrastructure based on best practice and standards, including appropriate service levels and cost projections.
- Contributing to the delivery of strategic plans relating to teaching, learning and campus experience, ensuring that the contribution of the Digital Services function supports and enhances the business’ mission to deliver a high quality student learning experience.

**Change management**
- Leading and managing transformational change across the business, providing the means to enable all students and employees to be exemplars of how to operate effectively and confidently in a digital world.
- Establishing Digital Services as a leader and partner for change with school leaders and stakeholders.

**Strong relationship building**
- Building and maintaining effective relationships and working in partnership with other Professional Services directors, department leaders and senior stakeholders to ensure business processes are efficient and deliver excellent student service, specifically:

- A responsive front-line support service for students and staff, engaging with both to improve service
- A process of continuous innovation and improvement for end user computing and services

**ROI & Budget management**
- Developing and managing financial forecasts, funding mechanisms, IT capital budgets, and annual operating budgets for IT & Digital functional units, continually ensuring resources are allocated appropriately.
- Measuring ROI on digital & IT projects, fine-tuning approaches as needed to ensure we're investing in the right tools and resources.

**Data and Risk management**
- Establishing an appropriate risk management and data security control environment for data protection, complying with all legislative regulations, data processing standards and GDPR standards and processes.

**Qualifications and Experience**
- Honours degree in a technology: Computer Science, Engineering or any related field of study
- 5+ years of software and/or platform engineering experience
- 10+ years proven experience of:

- delivering system relevant IT work;
- leading an IT function, including organization, people management, motivation and skills development, as well as the technical functions (system development, data management and infrastructure) of similar scale in a complex organization;
- ability to understand and interpret complex, changing requirements;
- leading and/or managing organizational change, overseeing large projects, transforming services, people and culture;
- negotiating with vendors, contractors, and others
- Strong strategic vision for digital exploitation within an academic and/or business environment;
- Strong decision maker with the ability to effect change through influence
- Demonstrable experience of information systems strategy development;
- Wide knowledge of corporate IT systems, software and data systems, proce

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