Applications Support Technician

4 months ago


Cape Town, South Africa HR Talent Partner Full time

**Job Overview**:
**Date Posted**: Posted 2 days ago-
**Location**: Cape Town, Western Cape-
**Job Title**: Applications Support Technician-
**Education Level**: Diploma-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**Applications Support Technician required in Cape Town.**:
A well-known brand content provider is looking for an Applications Support Technician to join their team on a full-time permanent basis for their offices based in Cape Town.

**Core Purpose of The Job**:
**Requirements**:

- Bachelor’s degree/diploma in computer science, Information Technology, or a related field, or equivalent work experience.
- Proficiency in database management systems such as SQL Server, MySQL, or Azure SQL.
- Knowledge of scripting and automation for database tasks (e.g., Python, PowerShell).

**Additional Requirements**:

- Ability to handle multiple tasks and prioritize effectively.
- Flexibility to provide occasional out-of-hours support if required

**Key Performance Areas**:
Application Support:
Database Administration:

- Perform routine database maintenance tasks such as backups, performance tuning, and security management.
- Monitor database performance, optimize queries, and ensure data integrity and availability.
- Manage database security, including user access control and data protection measures.

Technical Support:

- Document and track support issues, resolutions, and changes in the system.

Collaboration and Communication:

- Work closely with the First Line Support and other IT staff to resolve support issues and share insights.
- Maintain clear and effective communication with users to ensure their issues are addressed promptly and effectively.



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