Information Technology Support Specialist
2 weeks ago
We are seeking a highly skilled and motivated Junior IT Technician to join our prestigious team in the world of luxury hospitality.
About the Role:
- This is a challenging and results-driven position that requires efficient and proactive support for systems used by all staff, guests, or tenants.
- The successful candidate will be responsible for fulfilling the expectations of the group 24/7, providing exceptional service at the highest standards.
- Maintenance of sound knowledge of Windows and MacOS operating systems, as well as MS Office suites, is crucial for this role.
- The ideal candidate will focus on delivering outstanding service while managing time and priorities effectively.
Responsibilities:
- Provide technical support for systems, ensuring seamless operations.
- Assist with troubleshooting and resolving technical issues promptly.
- Develop and maintain strong knowledge of systems, including administration, servers, data management, client support, access control, communication, networking, audio and visual systems, and backup power.
- Collaborate with colleagues to achieve shared goals and objectives.
Requirements:
- Education: Grade 12 or equivalent.
- Language Skills: Must speak, read, write, and understand English at a professional level.
- Certification: Microsoft Certification or similar.
- Experience: 1 to 3 years in an IT support role.
- Transportation: Driver's license required.
Benefits:
- Parking available on-site.
- Complimentary refreshments.
- Tech allowance provided.
- Cell phone allowance offered.
- Affordable staff accommodation available.
- Discretionary annual bonus.
- Discounted staff meals.
Salary: $60,000 per annum (estimated), based on industry standards and location. Please note that salaries may vary depending on qualifications and experience.
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