Information Technology Support Specialist

2 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time
The Legends Agency - Junior IT Technician Job Opportunity

We are seeking a highly skilled and motivated Junior IT Technician to join our prestigious team in the world of luxury hospitality.

About the Role:

  • This is a challenging and results-driven position that requires efficient and proactive support for systems used by all staff, guests, or tenants.
  • The successful candidate will be responsible for fulfilling the expectations of the group 24/7, providing exceptional service at the highest standards.
  • Maintenance of sound knowledge of Windows and MacOS operating systems, as well as MS Office suites, is crucial for this role.
  • The ideal candidate will focus on delivering outstanding service while managing time and priorities effectively.

Responsibilities:

  1. Provide technical support for systems, ensuring seamless operations.
  2. Assist with troubleshooting and resolving technical issues promptly.
  3. Develop and maintain strong knowledge of systems, including administration, servers, data management, client support, access control, communication, networking, audio and visual systems, and backup power.
  4. Collaborate with colleagues to achieve shared goals and objectives.

Requirements:

  • Education: Grade 12 or equivalent.
  • Language Skills: Must speak, read, write, and understand English at a professional level.
  • Certification: Microsoft Certification or similar.
  • Experience: 1 to 3 years in an IT support role.
  • Transportation: Driver's license required.

Benefits:

  • Parking available on-site.
  • Complimentary refreshments.
  • Tech allowance provided.
  • Cell phone allowance offered.
  • Affordable staff accommodation available.
  • Discretionary annual bonus.
  • Discounted staff meals.

Salary: $60,000 per annum (estimated), based on industry standards and location. Please note that salaries may vary depending on qualifications and experience.



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