Hotel General Manager
8 hours ago
We are looking for an experienced Hotel General Manager for a well-established hotel group located in Simon's Town.
Objective:
Total responsibility and accountability for effective leadership and profitable management (shareholder returns) of multiple functions as per strategic plan. Maximization of financial performance and working environment in accordance with the standard operating procedures, policies and quality standards of the Group.
Key areas:
Strategic Direction:
- Ensure the development of a realistic and attainable strategic business plan (i.e. Strategy, Marketing, Sales plans and budgets) that defines operational goals and profitability objectives.
- Ensure that aggregate functional results meet or exceed targets.
- Ensure adherence to relevant compliance regulations and legislation i.e occupational health, safety and environmental compliance.
- Ensure that audit targets are achieved.
Financial:
Lead, the effective management of the functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction. Actively manage finances, budgets and related accounting systems by ensuring the appropriate financial controls are in place and maintained to control overheads and expenditure, manage cash flow and ensure profitability.
Guest Service:
Develop and implement customer retention and acquisition targets Ensure that customer retention and acquisition targets are met. Monitor the performance of guest satisfaction systems and ensure that the customer satisfaction targets are communicated to all departments and are met or exceeded consistently. Ensure that all guest related issues are resolved in a manner consistent with the group standards.
STRICT requirements:
- Grade 12
- 7-10 years HOTEL General Manager experience (Non negotiable)
- Leadership skills
- Excellent communication skills
- Driver’s license
- MUST reside within the Simon's Town and surrounding areas
- Clear criminal record
- Ability to work shifts
Kindly attach your comprehensive CV and NOT the Indeed CV template.
**Job Types**: Full-time, Permanent
**Salary**: R35,000.00 per month
**Education**:
- High School (matric) (required)
**Experience**:
- Hotel General Manager: 7 years (required)
License/Certification:
- Driver's license (required)
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