Hotel General Manager
2 months ago
**Hospitality and Outdoor
- New Vacancy
- Hotel General Manager**
**Luxury 4* Hotel - CT Waterfront, Western Cape**
Exceptional GM is needed for this flagship property located in the heart of the Waterfront area. A strong background in Hotel Management is needed with proven skills in dealing with a busy upmarket property.
**Requirements**:
- A business degree, hotel or hospitality management qualification (Essential)
- Have a minimum of 5 years hotel / hospitality experience in a General Manager position at a well-known medium sized hotel (50 rooms +) (Essential)
- Strong financial acumen skills
- Strong leadership skills with an empathetic approach to Staff relations
- Critical attention to detail in 4/5
- standards
- Excellent F&B Knowledge
- Strong F&B Background will be appreciated with Restaurant Experience being beneficial.
- Excellent sales and marketing experience
- Strong Guest relations and People skills
- Strong focus on increasing room revenue
- Be deadline driven and manage projects successfully.
- A self-starter, with strong business acumen, that can deliver results in tough times.
- Valid driver’s license with own transport
- Solid job history with excellent references
- Preference will be given to SA Citizens living in Cape Town or wanting to relocate there
**Description**:
- Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
- Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develops and implements strategies where key hotel metrics are identified, communicated and delivered
- Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
- Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
- Proven experience in general management with strong problem-solving capabilities
- Commitment to exceptional guest service with a passion for the hospitality industry
- Experienced in using IT systems on various platforms
- Strong communication skills and at building lasting relationships
**Package on offer**
- Live out in Cape Town
- Other company benefits
**Starting Date**: ASAP
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