Internal Sales Administrator

1 week ago


Durban, South Africa Futurelink Global Recruitment Full time

**Introduction**

Our client, based in Durban, is looking for an Internal Sales Administrator to join their team.

**Duties & Responsibilities**

Processing sales orders on the SAP.

Communicating with customers regarding all sale’s administrative tasks.

Ensure high levels of Distributor engagement, relationships and customer service.

Working closely with sales, product management and logistics departments to align with companywide projects and goals.

Assisting with company rebate programme by analysing sales reports and drafting monthly update mailers.

Communicate with sales product consultants on a daily basis with regards to sales, stock management, pricing, lead times and deliveries.

Processing of orders

Checking stock levels

Following up on back orders

Corresponding to customers queries (Back Orders, ETA, Stock levels, order queries)

Checking sales orders reports

Validating pricing versus Pos and discount structures.

Managing stock planning

Liaising with couriers and warehouse to manage dispatches

Opening of product codes

Following up with customers on payments overdue

Assisting cash customers with proformas and payments

Tracking weigh bills

Managing returns

Range Management: Ensure support in terms of discontinued product strategies, range rationalization and re-positioning.

Ensure compliance to all brand / corporate image / brand ambassador programs - Be a Brand Ambassador internally and externally.

Ensure all company policies and processes are adhered to timeously and accurately.

**Desired Experience & Qualification**

Matric

Minimum 3-5 years' experience in an internal sales administrator role.

Proficient on SAP

Valid Driver's License

Excellent customer service skills

Attention to detail, accuracy, with sound numerical skills.

Excellent communication and interpersonal skills including telephone etiquette.

**Interested?**

**Job Types**: Full-time, Permanent



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