Patient Administration Manager

2 weeks ago


Rondebosch, South Africa RONDEBOSCH MEDICAL CENTRE Full time

Description

A vacancy exists for Patient Administration Manager reporting to the Hospital Manager. This role is responsible for the management and coordination of patient administration resources, processes and operations to achieve a quality service and optimize the facility’s profitability.

Critical Outputs

Management of the total patient administration function including Case Management, Billings, Collections and Reception, i.e., tariffs/tariff structures, authorisations, LOS on confirmations, identify financial risks, co-payments, etc.

Expediently investigate and resolve claims and payments.

Process journals and adjustments.

Reconcile Debtors control account.

Liaise with Funders.

Assist with quarterly and annual stock-takes.

Meet and exceed customer requirements consistent with business priorities.

Preparation of month end reports and statistics.

Management and training of personnel

Ensure compliance with Company Policies/Procedures and Legislation

**Requirements**:
A grade 12 certificate and a relevant tertiary qualification with Debtors / Financial experience.

3 years’ experience in a similar position within the Private Health sector

Working knowledge of the Hospital Information System

General computer literacy with experience in Microsoft Office Suite

Working knowledge of COID and understand the Medical Scheme rules, regulations, and protocols.

Exposure to stock-take processes.

Knowledge of fixed fee and private packages.

Relevant completed course in ICD and CPT coding.

Competencies
- Collaboration/ Relationship Building
- Report writing
- Analytical thinking
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation skills
- Negotiation
- Influencing
- Strategic agility
- Planning
- Customer responsiveness
- Project management
- Organisational awareness
- Excellence and quality orientation
- Ethical behaviour
- Technical and professional knowledge
- Adaptability
- Attention to detail
- Builds effective teams
- Change agent
- Coaching
- Conflict resolution
- Innovation
- Decision making
- Delegation
- Staff retention
- Organising

Ability to commute/relocate:

- Rondebosch, Western Cape: Reliably commute or planning to relocate before starting work (required)


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