Trade Sales Coordinator
5 months ago
**Minimum Requirements**
- Grade 12 or equivalent; Must speak, read, write, and understand. English at a professional level; MS Office & Opera PMS are essential.
**Duties and Responsibilities**
- Responsibility to liaise and with the following external resources on a professional level:
- Tour operators
- Travel agents
- Booking agents
- Function coordinators
- Professional conference organizers
- Production companies
- Maintain client databases
- Handle all site inspection requests and communicate accordingly with other departments and conduct site inspections when necessary
- Conduct product training if required
- Assist in the preparation and organizing of promotional material for events, workshops, and trade shows
- Coordinate and attend workshops, tradeshows with sales team when required
- Maintain trade website
- Building of client profiles in Opera and linking appropriate rate tier
- All administrative duties related to the above
- Making reservations on Opera
- Control and record keeping of all trade Sales related activities
- Coordinate sales team by managing schedules, keeping record of important documents, and communicating relevant information
- Correspondence regarding trade sales and other activities
- Assist Trade Relationship Manager with administrative duties
- Able to work shifts
- Exceptional customer care and service delivery
- Problem solving abilities and abilities to manage customer issues
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