Trade Sales Account Executive
6 months ago
Village N Life is a leading Tourism and Hospitality Management Company based in the beautiful Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career advancement and excellent staff incentives, this is the company for you.
We are currently searching for an Events Co-Ordinator to join our dynamic team.
**Minimum Requirements**:
- Hotel Management / Events Management Qualification (advantageous)
- At least 2 years experience in the same or similar position
- Proven experience in event planning / co-ordination in a corporate environment
**Skills**:
- Planning and organising
- Decision-making skills
- Creative and Critical thinking
- Public Speaking
- Leadership skills
- Time Management
- Networking Skills
- Good communication skills
**Main requirements of the position**:
- Customer and personal service - knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Communications and Media - Knowledge of media production, communication and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral and social media
- Product development, sales and operational delivery of the event concept
- Monitor and increase sales of all facilities
- Knowledge of principles and methods for showing, promoting and selling products or services. This includes market strategy and tactics, product demonstration, sales techniques and sales control systems
- The events department is responsible for the coordination of:
- All event venue bookings of all properties, including The Bay Hotel, The Camps Bay Retreat, Pezula Nature hotel and Spa, The Farmhouse Hotel and Harbour House Hotel
- Handling all bookings for special events, including, but not limited to, Valentines day, Mother's Day, Father's day, Christmas, New Years
- Ensure all coordination, billing and event procedures are adhered to according to company policies and procedures
- Assist in managing relationships with key external suppliers
- Awareness of health and fire regulations regarding food preparation and serving, and building maintenance in all banqueting facilities
- Manage and ensure maintenance of operating equipment for the departmen
- Investigate and resolve complaints
- Ensure all accounts are charged and followed up accordingly
- Staff management with regards to the set up and operations of an event.
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