Account Manager Hospitality Saas Software
1 day ago
**Job Summary**
Semper is one of South Africa’s leading property management systems. Our comprehensive SAAS solutions streamline hotel and restaurant operations.
We are currently looking for an Account Manager with a technical or hospitality background to support the business in achieving its strategic objectives.
Your key function will be managing current account and tackle the most complex environments for installation, configuration and training.
Need to have your own transport and valid driver's license. Must be willing to learn and work very hard. Challenging times as the business is growing.
Must have IT experience or a hospitality background.
Must be able to communicate well and be willing to help clients resolve their problems/task requests. Must be willing to work early mornings or late afternoons/evenings. Be able to handle pressure. Need someone that is responsible in every way.
What we expect you to do
**Responsibilities and Duties**
- You will be the key person responsible for liaising with clients on complex issues and be available on-site if needed
- Contact and visit current account and share Semper's products and services
- We will ask you to receive feedback and offer advice on more complex design work
- You will demonstrate that you possess good administration abilities such as writing proposals and reports and can handle general project documentation with ease
- Assure quality standards for a delivered solution or installation
- Installation setup and training of Point of Sale hardware and software
- Good understanding of Networks
- Ensure operational hardware and operational software on client site
- We will expect you to interact and co-operate with vendors
- Own and take responsibility for the delivery of a solution or installation
- Provide inputs and guidance to continuously improve internal systems, services and processes
**Responsibilities and Duties**
**Qualifications and Skills**
**Qualifications**:
What we looking for but not compulsory. If you have a **go get him attitude** we will teach you the rest
- Good English language skills.
- You will display the ability to handle stressful situations and resolve issues quickly and completely
- You are a good communicator, getting the best out of your teammates and exercising good listening to ensure understanding of the client’s business to ensure their satisfaction and loyalty
- Demonstrated ability to teach and consult clients
- Must be client focused
- Display a proactive approach to solving problems
- Reliable Transport
**Job Types**: Full-time, Internship, Permanent
Contract length: 6 months
**Salary**: R6,000.00 - R40,000.00 per month
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