Customer Care Manager
2 weeks ago
A Customer Care Manager is needed with experience in the Telecommunications industry.
Title: Customer Care Manager
Location: Johannesburg North
**Responsibilities Include (but are not limited to)**:
- Working closely with the Buyers, Replenishers and senior management of the respective departments.
- Initial financial year budget plans for respective departments, based on past performance and future trend / strategy.
- Working together with Buyer and Chief Planner to confirm the best budget and strategy.
- In-season analysis and adjustment of initial budget based on changes in performance or trend.
- Order planning of seasonal / promotional articles.
- Planning order quantities, as well as planned delivery dates to align with the time the article will be required in distribution centre as well as stores.
- Planning estimated sales quantities for promotional lines.
- Weekly, monthly, quarterly review and adjustment of budgeted plans.
**Education**:
- BCom
- Finance qualification preferred
**Experience**:
- Telecommunications industry experience
- Experience in contact center management
- Exposure to finance and contributing to forecasts
- Financial acumen
- Process and operations management
- Strong leadership and team management skill
For more information contact:
Tatum Karam
Executive Consultant: CA(SA), CIMA and General Finance
For more information please contact:
Tatum Karam
-
Customer Care Manager
2 weeks ago
Johannesburg, Gauteng, South Africa M-KOPA Full timeWe are looking for a Customer Care Manager to join our Customer Care Team as we scale up and drive digital and financial inclusion across our markets.As the Customer Care Manager you will provide strategic leadership and oversight for M-KOPA South Africa's customer care operations, managing multiple customer-facing teams across voice and digital channels....
-
Customer Care Manager
2 days ago
Johannesburg, Gauteng, South Africa M-KOPA Kenya Limited Full timeWe are looking for a Customer Care Manager to join our Customer Care Team as we scale up and drive digital and financial inclusion across our markets.As the Customer Care Manager you will provide strategic leadership and oversight for M-KOPA South Africa's customer care operations, managing multiple customer-facing teams across voice and digital channels....
-
Customer Service Advisor/sales Advisor
3 weeks ago
Johannesburg, South Africa Samsung Customer Care Center Full timeRole Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...
-
Care Assistant
4 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeWe are seeking a care assistant who is able to provide the highest possible level of care to our residents during the night. An ability to ensure residents' dignity and individuality is maintained at all times is essential, as well as excellent communication skills and an ability to work as part of a team. Previous experience of care of older people is...
-
Customer Care
3 weeks ago
Johannesburg, South Africa Niche Recruiting Full time**Customer Care | Client Liaison** **Johannesburg** **Budget**:R10- R15k (Salary dependent on skills and experience) **Experience**: Must have minimum 2 years working experience in the field. **Duties/Skills**: - Excellent communication skills, both verbal and written - Problem solving capabilities - The capacity to work well under pressure and remain...
-
Customer Care Supervisor
2 weeks ago
Johannesburg, South Africa Sandi Crowther Recruitment Full timeGauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...
-
Care Home Operations Manager
4 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeJob Description:We are seeking an experienced and motivated Care Home Administrator to join our team at National Renal Care.The successful candidate will report directly into the Home Manager and work closely with other department heads to provide a comprehensive administrative service supporting business and clinical activities in the care home.Key...
-
Customer Care Agent
5 days ago
Johannesburg, Gauteng, South Africa Cartrack Full timeWe have a great opportunity for seasoned Customer Care Agents We're a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.We are looking for seasoned Customer Care...
-
Customer Care Specialist
2 weeks ago
Johannesburg, South Africa Six Sense Full timeGauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...
-
Customer Care Learner
2 weeks ago
Johannesburg, South Africa Givaudan Full timeStep into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....
-
Customer Care Agent
1 week ago
Johannesburg, Gauteng, South Africa Cartrack Full timeWe have a great opportunity for seasoned Customer Care Agents We're a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.We are looking for seasoned Customer Care...
-
Customer Care Manager, South Africa
2 weeks ago
Johannesburg, South Africa Boston Scientific Corporation Full time**Work mode**:Hybrid**Onsite Location(s)**:Johannesburg, ZA**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the...
-
Customer Care Coordinator
3 weeks ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000043/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care Coordinator **Minimum Requirements**: - Must have a Minimum of 3 to 5 years’ experience in Automotive OEM Customer...
-
Care Support Professional
4 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeWe are seeking a skilled and compassionate Care Assistant to provide high-quality care to our residents during the night shift. The ideal candidate will be able to ensure residents' dignity and individuality are maintained at all times, while also possessing excellent communication skills and the ability to work collaboratively as part of a team.Main...
-
Customer Care Assistant Eastrand
2 weeks ago
Johannesburg, South Africa Affirmative Portfolios Full timeCustomer Care Assistant EASTRAND FMCG / Retail JHB East, Johannesburg - Gauteng Customer Care Assistant East Rand R58 800pa **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...
-
Customer Care Agent
2 weeks ago
Johannesburg, South Africa One Source Direct Full time**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...
-
Care Home Administrator
4 days ago
Johannesburg, Gauteng, South Africa National Renal Care Full timeWe are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator you will report directly into the Home Manager and will work closely with other heads of departments in order to provide a comprehensive admin service...
-
Customer Care Team
3 weeks ago
Johannesburg, South Africa Ultra Personnel Full timeMinimum 5 years experience in Customer Care Specialist role Must have Matric and relevant Degree or Diploma Lead the customer care department, with objective to achieve high and sustainable service level and customer recognition Ensure consistent and efficient use of the SAP system by the end users according to the defined business processes Ensure...
-
Customer Care Assistant Eastrand
2 weeks ago
Johannesburg, South Africa Affirmative Portfolios Full time**FMCG / Retail** **JHB East, Johannesburg - Gauteng** ***: **Customer Care Assistant** **East Rand** **R58 800pa** **Overview**: Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. **Key...
-
Customer Care Agent
2 weeks ago
Johannesburg, South Africa Cartrack Full time**Listing reference**: cartr_000557**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services **Job category**:Service Advisor **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech...