Customer Care Manager

2 weeks ago


Johannesburg North, South Africa Communicate Recruitment Full time

A Customer Care Manager is needed with experience in the Telecommunications industry.

Title: Customer Care Manager

Location: Johannesburg North

**Responsibilities Include (but are not limited to)**:

- Working closely with the Buyers, Replenishers and senior management of the respective departments.
- Initial financial year budget plans for respective departments, based on past performance and future trend / strategy.
- Working together with Buyer and Chief Planner to confirm the best budget and strategy.
- In-season analysis and adjustment of initial budget based on changes in performance or trend.
- Order planning of seasonal / promotional articles.
- Planning order quantities, as well as planned delivery dates to align with the time the article will be required in distribution centre as well as stores.
- Planning estimated sales quantities for promotional lines.
- Weekly, monthly, quarterly review and adjustment of budgeted plans.

**Education**:

- BCom
- Finance qualification preferred

**Experience**:

- Telecommunications industry experience
- Experience in contact center management
- Exposure to finance and contributing to forecasts
- Financial acumen
- Process and operations management
- Strong leadership and team management skill

For more information contact:
Tatum Karam

Executive Consultant: CA(SA), CIMA and General Finance

For more information please contact:
Tatum Karam


  • Customer Care Manager

    21 hours ago


    Johannesburg, South Africa Scorpion Legal Protection (RF) Pty Ltd Full time

    **PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES** The purpose of this position is to assist the Customer Care and Switchboard Departments to strive in delivering customer service to internal and external stakeholders. The incumbent will be responsible to manage, guide and support the team by ensuring that optimum operational levels are maintained in...


  • Johannesburg, South Africa Life & Brand Portfolio Full time

    Life & Brand Portfolio is looking for a Customer Care Assistant to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. If you also...

  • Customer Care Agent

    2 days ago


    Johannesburg, South Africa Cartrack Full time

    **Education**: - High School (matric) (preferred) **Experience**: - customer care: 3 years (preferred) - call centre: 3 years (preferred)


  • Johannesburg, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Processing of customer complaints Ensure that calls are answered to defined company standards Processing and follow up on customer spare part orders Processing and follow up on estimate requests Processing and follow up on outsourced repairs Covering Reception on a rotational basis Diploma in Customer Care...

  • Customer Care

    21 hours ago


    Johannesburg, South Africa Fenris Personnel CC Full time

    **Responsibilities**: **Sales Orders**: Coordinate QSR / Foodservice sales orders & fulfilment across the SA and SSA units, and support regional teams when needed; including but not limited to Order entry/amends particularly for complex or new customer orders. Work closely with procurement, planning, quality assurance, despatch, and transport to ensure...


  • Johannesburg, South Africa The Recruiters Full time

    **Title**: **Customer Care Administrator - R17k/month - JHB (Hyde Park) - Start asap - Open to all**: **Salary**: - R17k/month **Description**: - Customer Care Administrator - R17k/month - JHB (Hyde Park) - Start asap - Open to all - Our client is urgently looking for a Customer Care Administrator who is a good problem-solver with excellent communication...

  • Senior Technician

    2 days ago


    Johannesburg, South Africa Samsung Customer Care Center Full time

    We are currently on a search for a Senior Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible. MINIMUM REQUIREMENTS - Applicants must be Trade Tested artisans at minimum N3 certificate level or...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    We are currently on a search for a Senior Home Appliance Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible. **MINIMUM REQUIREMENTS** - Applicants must be Trade Tested artisans at minimum N3...


  • Johannesburg, South Africa Trek Bikes Full time

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...


  • Johannesburg, South Africa Pollock and Associates Full time

    Client Care Manager JHB Bank/Fin Services/Insurance ~ ICT Johannesburg North, Johannesburg - Gauteng - South Africa Our client is seeking to appoint a customer centric Client Care Manager who is comfortable dealing at an Executive level. It is essential that you have a valid driver's license, and your own vehicle and can speak fluently in Afrikaans and...

  • Sheq Manager

    2 days ago


    Johannesburg, South Africa Home & Personal care Full time

    **ROLE DESCRIPTION** **1.** **GENERAL INFORMATION** **Title of role: SHEQ Manager** **2.** **SELECTION CRITERIA**: - **Experience**: - Tertiary qualification relevant to the SHEQ environment. Either a relevant degree/diploma with significant experience in the industry is a must. - A minimum of 5 to 10 years’ experience in a home and personal care...

  • Care Manager

    Found in: Whatjobs ZA C2 - 6 days ago


    Johannesburg, South Africa Staff Connection Full time

    SA Citizen Diploma or Degree in Nursing Valid membership with SANC Min 5yrs experience as a Unit Manager or similar managerial position Min 3yrs experience with geriatric care Strong computer literacy Own transportation and valid drivers licence

  • Care Manager

    Found in: Adzuna ZA B C2 - 2 weeks ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    SA CitizenDiploma or Degree in NursingValid membership with SANCMin 5yrs experience as a Unit Manager or similar managerial positionMin 3yrs experience with geriatric careStrong computer literacyOwn transportation and valid drivers licence

  • Care Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Johannesburg, South Africa Staff Connection Full time

    SA CitizenDiploma or Degree in NursingValid membership with SANCMin 5yrs experience as a Unit Manager or similar managerial positionMin 3yrs experience with geriatric careStrong computer literacyOwn transportation and valid drivers licence


  • Johannesburg, South Africa Merieux NutriSciences Full time

    **Customer Care Technical Specialist: Key Accounts** Midrand Regular **MERIEUX NUTRISCIENCES** As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing...


  • Johannesburg, South Africa Select Motor Recruitment Full time

    Responsibilities Manage large amount of incoming/ outgoing calls Generate red alerts and escalation to higher management within reasonable time frame Building sustainable relationship and trust with customer through interactive communication Obtain accurate valid and complete information by using the correct tools supplied Meet customer team targets Keep...

  • Sales Executive

    Found in: Adzuna ZA B C2 - 2 days ago


    Pretoria North, South Africa Adzuna ZA B C2 Full time

    SALES EXECUIVE - Skin Care, Body Therapies & Slimming GAUTENG NORTH (Pretoria / Midrand, Polokwane, etc.) - South AfricaSTART: June 2024REPORT TO: National Sales ManagerTRADING HOURS & SHIFTS:Monday to Friday 08:00 - 17:00COST TO COMPANY & BENEFITS:R14,000 Basic per monthCommission & Performance IncentivesCompany PETROL cardBrand new cell phone & contract...

  • Customer Care Agent

    Found in: beBee S ZA - 4 weeks ago


    Gauteng, Johannesburg, South Africa Diplomat Distributors Full time

    Diplomat Distributors’s job vacancy, Career and Recruitment Job title : Customer Care Agent – Sales Operations Department – Field Sales Department – Gauteng jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries Diplomat South Africa is looking to fill the role of...

  • Customer Care Agent

    Found in: beBee S ZA - 2 weeks ago


    Gauteng, Johannesburg, South Africa Diplomat Distributors Full time

    Diplomat Distributors’s job vacancy, Career and Recruitment Job title : Customer Care Agent – Sales Operations Department – Field Sales Department – Gauteng jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries Diplomat South Africa is looking to fill the role of...

  • Stock Controller

    Found in: beBee S ZA - 2 weeks ago


    North West, Rustenburg, South Africa National Renal Care Pty Full time

    National Renal Care Pty’s job vacancy, Career and Recruitment Job title : Stock Controller – NRC Rusternburg jobs in North West Job Location : North West, Rustenburg Deadline : May 16, 2024 Quick Recommended Links Jobs by Location Job by industries Description National Renal Care has grown and evolved into the leading total kidney and disease...