Nrc Headoffice

National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Senior IT Technician.

ROLE SUMMARY
The incumbent will be responsible for to perform first-level diagnosis and troubleshooting support to end-users and customers.

KEY PERFORMANCE AREAS
- Working under supervision
- Help desk technicians receive calls and enquiries
- Provide support in accordance with processes and document incidents and remedies
- Escalate complex incidents to second level support personnel
- Install and configure computers and systems

ATIONAL RENAL CARE IS AN EQUAL OPPORTUNITY EMPLOYER

DISCLAIMER
- Grade 12 or equivalent NQF Level 4 Qualification
BSc (IT) or IT diploma (A+;N+) or MCSE
3-5 years working experience in a similar environment would be advantageous
Driver’s license and own transport a must

COMPETENCIES
- Reliability and Responsibility
- Applied Learning
- Organisational Awareness
- Managing Work
- Professionalism
- Energy
- Technical Proficiency
- Adaptability