Customer Care Specialist

2 weeks ago


Johannesburg, South Africa Six Sense Full time

Gauteng, JHB - Northern Suburbs
- Annually Cost To Company (Market related)

A well-established short term insurer is seeking to appoint a Customer Care Specialist.

The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and

resolving queries in line with Service Level Agreements and procedures and proactively driving an excellent customer experience in the claims handling process.

**QUALIFICATIONS & EXPERIENCE**:

- Relevant three (3) year qualification.
- A Higher Certificate in Short-term Insurance will be advantageous.
- At least 3 years’ experience in short term insurance and customer service /complaints management /claims handling experience.
- For more information please contact:

- Audra King



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