Specialist: Application Support

5 months ago


Midrand, South Africa Vodafone Full time

**Role Purpose/Business Unit**:
Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution of our IT technology landscape, harnessing the latest technical innovations available.

**Your responsibilities will include**:

- To compile incident reports, attend/conduct incident reviews and follow through to ensure permanent fixes for production problems.
- To maintain Operational Integrity Controls (ICE) and oversee their adoption, ensuring that all relevant processes are implemented, maintained and adhered to, and that all key controls are documented and executed.
- To interface with different role players (Vendors, Change Management, IT, Customer Care departments etc.) to ensure that any operational changes or incidents are effectively and efficiently resolved and a solution implemented.
- To input into capacity plans (e.g. stability, performance, storage etc) to ensure systems have resources for future growth.
- To maintain good relationships with stakeholders, business partners and suppliers

**Must have technical / professional experience**:

- Matric / Grade 12 essential
- 3 year related degree or diploma in IT, Engineering, Computer Science or other relevant field
- AWS certifications (DevOps / SysOps)
- ITIL certifications
- 3-5 years’ experience in Application Operations, inclusive of cloud-native environments.
- Working in a 24/7 Application Support (standby) environment utilising various technologies.
- Exposure to Enterprise platforms (i.e. large scale) with a high availability requirement.
- Linux/Unix experience
- Experience supporting Enterprise IT Systems.
- Agile mindset and the ability to collaborate within cross-functional teams.
- Excellent problem-solving skills and the capability to address intricate technical challenges.

**We make an impact by offering**:

- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies

The base location for this role is **Vodacom,Midrand.**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



  • Midrand, Gauteng, South Africa Isilumko Staffing Full time

    Administrative Support SpecialistIsilumko Staffing is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As a key member of our administrative team, you will provide exceptional support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Manage calendars, schedule appointments, and...


  • Midrand, Gauteng, South Africa Isilumko Staffing Full time

    Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Isilumko Staffing. As a key member of our administrative team, you will provide exceptional support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Manage calendars, schedule appointments,...


  • Midrand, Gauteng, South Africa Spinnaker Software Full time

    Job DescriptionA career opportunity at Spinnaker Software awaits an exceptional individual to fill the role of Computer Hardware Support Specialist.We are seeking a highly motivated and skilled professional to provide second-line specialist support and assistance to computer users. As part of our team, you will be responsible for answering technical...


  • Midrand, Gauteng, South Africa C3 Resources Full time

    Job Title: Sales Support SpecialistAs a Sales Support Specialist at C3 Resources, you will play a crucial role in ensuring the smooth operation of our sales team. Your key responsibilities will include:Providing administrative support to the sales team, including order processing, documentation, and sales reports.Interacting with customers to respond to...


  • Midrand, Gauteng, South Africa Optimal Growth Technologies Full time

    Job Title: NetSuite Technical Support SpecialistAt Optimal Growth Technologies, we are seeking a highly skilled NetSuite Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance and troubleshooting for various systems, including financial systems such as NetSuite, Workday,...


  • Midrand, Gauteng, South Africa Quarphix Full time

    About the RoleWe are seeking an experienced Application Development Specialist to join our team at Quarphix. This is an exciting opportunity to work on a variety of challenging projects and collaborate with our team of experts.Key ResponsibilitiesDesign and Development: Lead the design, development, and implementation of robust, scalable, and...


  • Midrand, South Africa HR Genie Full time

    Our Client a Global Tech firm is seeking a Applications and Business Systems Specialist to join their team in Midrand on a contract basis. They offer stability, growth, attractive rates and a great working environment. **Requirements**: - Knowledge of software development life cycle (SDLC), Software testing, and project management concepts - Enforces...


  • Midrand, Gauteng, South Africa Optimal Growth Technologies Full time

    Job DescriptionWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Optimal Growth Technologies.About the RoleThis position is responsible for providing technical support and troubleshooting for various systems, including financial systems such as NetSuite, Workday, and other systems. The ideal candidate will have a solid...


  • Midrand, South Africa Optimal Growth Technologies Full time

    Technical Support Specialist: Netsuite Responsibilities: System Support: Provide technical assistance and troubleshooting for various systems, including financial systems such as NetSuite, Workday and other systems ensuring uninterrupted operations for the business. Process Optimization: Collaborate with stakeholders, IT, and Vendor support to identify and...


  • Midrand, Gauteng, South Africa Spinnaker Software Full time

    About the RoleAs a Technical Support Specialist at Spinnaker Software, you will be part of a diverse team working together to achieve a common goal: delivering exceptional user experiences.The role offers an excellent career growth plan with multiple success stories, showcasing the company's commitment to employee development.Working in a high-paced...


  • Midrand, South Africa Jobs 4 All Full time

    **Job Title**: Software Support Specialist **Reporting To**: Software Support Team Leader **Department**: Software Solutions **Location**: Midrand - Gauteng - South Africa **Subordinate positions**:Implementation Specialists **Purpose of the Job** Takes responsibility for implementing business development activities by: - Analyse and troubleshoot...


  • Midrand, South Africa Optimal Growth Technologies Full time

    MS Intune Technical Support Specialist Job Overview: We are seeking a skilled MS Intune Technical Support Specialist to join our IT support team. This role is responsible for providing expert technical assistance and support for Microsoft Intune deployments, configurations, and troubleshooting across a diverse environment. The ideal candidate will be...


  • Midrand, Gauteng, South Africa PRR Recruitment Services Full time

    **Job Title:** High Level IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at PRR Recruitment Services. The ideal candidate will have at least 3 years of experience in IT networks and servers, with a strong background in troubleshooting and eliminating issues.**Key Responsibilities:**Provide high-level support for...


  • Midrand, South Africa Spinnaker Software Full time

    **_Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! _** Our Midrand branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to...


  • Midrand, Gauteng, South Africa International SOS Full time

    About UsInternational SOS is a leading global health and security risk management company that helps its clients manage risks and respond to crises.Job Title: Academic Support SpecialistLocation: IndonesiaWe are seeking an experienced Academic Support Specialist to join our team in Indonesia. The successful candidate will be based in a remote area of the...


  • Midrand, Gauteng, South Africa Actsys Full time

    Job DescriptionWe are seeking a highly skilled Junior IT Support Specialist to join our team at Actsys.Key Responsibilities:Install and configure hardware and software components to ensure seamless usability.Troubleshoot hardware and software issues to minimize downtime.Ensure electrical safety standards are met and maintained.Repair or replace damaged...


  • Midrand, South Africa Spinnaker Software Full time

    Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! Our Midrand branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and...


  • Midrand, Gauteng, South Africa Optimal Growth Technologies Full time

    About Optimal Growth TechnologiesOptimal Growth Technologies is a forward-thinking organization dedicated to delivering innovative solutions that drive business success. Our team of experts is passionate about leveraging technology to overcome complex challenges and unlock new opportunities.Job SummaryWe are seeking an experienced Financial Systems Technical...


  • Midrand, South Africa Quarphix Full time

    Key Responsibilities:Lead the design, development, and implementation of robust, scalable, and high-performance applications.Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical solutions.Ensure the application architecture is modular, efficient, and aligned with industry best...


  • Midrand, South Africa Quarphix Full time

    Key Responsibilities:Lead the design, development, and implementation of robust, scalable, and high-performance applications. Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical solutions. Ensure the application architecture is modular, efficient, and aligned with industry best practices....