Customer Service and Claims Handler

4 days ago


Durban, South Africa Black Pen Recruitment Full time

**Customer Service and Claims Handler (Insurance)**

Our client is one of the world’s leading medical assistance and claims handling companies, annually processing cases around the globe. They have a unique gateway to a comprehensive worldwide provider network, local know-how, assistance and cost containment for travel insurance, health insurance and corporate companies.

**Job Type**:On Site in Cape Town | Full-time

**Requirements**:
- Fluent in EnglishFluency in German (C1)- Previous experience in Claims HandlingProactive and performing well under pressureExcellent attention to detailsFlexible and open-minded to ongoing changes and trainingMatric or higherStrong computer user skills in Microsoft Office toolsFSB registered - a big bonusPrevious work experience in Medical Assistance, Insurances or Tourism will be an advantage

**Responsibilities**Claims services.-
Communication & claims processing arrangements for medical insurance claims.Efficient "start to end" claims handling including data entry and invoice assessment.Provide friendly and outstanding customer serviceRespond to enquiries in a timely and efficient mannerWork efficiently in a multilingual and multicultural team

**Benefits**Salary**: R19 000Medical Aid: Discovery Health, Plan: Classic Smart, R2007, from start of contract (+/-7 days)Pension Annuity: 10% (on top of base salary) after the 6 months employment21 days of leaveParking13th check = bonus paid out in birthday monthWorking hours: Monday - Friday 9am - 5pm

**All CV’s to be submitted in English.**

**Please note: Relocation will be at own cost.**

**—-**

**Blackpen Recruitment** is a global recruitment agency that targets European, African and American Markets with headquarters based in
**Malta** and
**Cape Town**.



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