Customer Service Advisor
5 months ago
**Responsibilities**:
Handle customer inquiries and provide accurate information regarding products or services.
Assist customers with processing claims and resolving any issues that may arise.
Ensure high customer satisfaction by addressing and resolving customer complaints in a professional manner.
**Essential Qualifications**:
Possess strong communication and interpersonal skills.
Ability to work effectively in a fast-paced BPO environment.
Demonstrate problem-solving skills and attention to detail.
Ability to adapt to changes and work well under pressure.
**Desired Experience**:
Minimum of 1 year experience in a customer service or BPO role.
Experience handling claims and resolving customer issues is preferred.
**Salary & Benefits**:
**Salary Range**: R 5,000 - R 6,500 per month.
Full-time position based in Durban, South Africa.
Opportunity to work with leading global brands and grow within the organization.
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