Senior-level Technical Call Centre Teamleader/qa

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

outbound call center Managers with Insurance experience wanted!! I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements....

An exciting opportunity exist for a seasoned QA Consultant. Key responsibilities include assessing call quality and behavior for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

Our Client in the Motor Industry is looking for Technical Agents (qualified Diesel Mechanics) with experience working with Trucks for their Call Centre. **Key Responsibilities**: - Follows existing processes and procedures to maintain cost efficiencies. Makes recommendations on potential cost saving opportunities. - Demonstrate cost consciousness and...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

**Job Title: Call Center Manager** In the finance sector Job Purpose: The Contact Center Manager is responsible for ensuring the Contact Center meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Center operations, manages the performance of staff, and maintains client relationships. Minimum...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

**Listing reference**: cartr_000540**Listing status**: Online- **Position summary** **Industry**:Call Centre Industry **Job category**:Sales Assistant **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re...

This individual will assist in developing, creating and implementing Call Centre quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall customer’s experience **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Perform daily quality assessments for advisors, on all...

**FULL JOB DESCRIPTION** **Join our Randburg team! Call Centre Agent Wanted. Earn through commission only.** **THE JOB AT A GLANCE** **The Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.** **WHAT WILL YOU DO?** **Handle customer inquiries telephonically**: - Provide customers with accurate product and service information in an...

Respublica is looking for dynamic Call Centre Agents to join the team at Head Office. The individuals must be energetic and a self-starter that can interact and communicate with stakeholders at different levels. To be successful in this position you need to be organized, be able to handle a large volume of inbound and outbound calls, identify customer needs...

**Job description** Respublica is looking for dynamic Call Centre Agents to join the team at Head Office. The individuals must be energetic and a self-starter that can interact and communicate with stakeholders at different levels. To be successful in this position you need to be organized, be able to handle a large volume of inbound and outbound calls,...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (Debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements. This is...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The Call Centre Agent is the first line of contact...

**Synopsis** Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: **Qualification and Experience** - National Senior Certificate/Grade 12 - Relevant Degree/ 3 Year Diploma or Equivalent Experience - 5-8 Years Service Centre Team Leader Experience -...

**Main Purpose of Role** To manage and achieve the required daily and monthly targets of the outbound call centre by providing dynamic leadership to the Warm-up call centre team. To further manage employee turnover rate and consistently focus on improving performance and processes. **Required Qualification** - Grade 12 - Proficient in Microsoft Office -...

**Call Centre Manager** **Salary-R35 000.00** **Randburg** **Our client:**:One of the largest and top-performing lead generation organizations in South Africa. They specialize in customer acquisition and performance marketing. **Main Purpose of Role**:To manage and achieve the required daily and monthly targets of the outbound call centre by providing...