QA Agent
5 months ago
An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (Debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements. This is a role where your 2+ years’ experience as a Quality Assurance Agent in debt collection will be valued. Minimum of matric plus at least 2 years’ experience in a similar role is required.
**Education**:
- High School (matric) (preferred)
**Experience**:
- QA: 2 years (preferred)
- debt collection: 4 years (preferred)
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QA Officer
3 months ago
Johannesburg, South Africa Cartrack Full time**Listing reference**: cartr_000540**Listing status**: Online- **Position summary** **Industry**:Call Centre Industry **Job category**:Sales Assistant **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re...
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QA Officer
1 month ago
Johannesburg, South Africa Cartrack Full timeWe’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re looking for seasoned QA Agents to join our team in our head office in Rosebank! An exciting opportunity exists for seasoned QA Agents to join our team. Key responsibilities include assessing call quality and behaviour for Call Centre Agents...
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Quality Assurance Agent
5 months ago
Johannesburg, South Africa Cartrack Full timeAn exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...
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Site Agent
6 months ago
Johannesburg, South Africa Professional Resources Partners Pty Ltd Full timeJob Title: Site AgentSite: Namibia, WindhoekReporting to: Contracts ManagerSalary R 48 000.00Start Date & Duration To start mid-May for approximately 3 months.Duties:• Planning and execution• Read and understand the scope and duties on site • Observe specific contract conditions• Manage site resources, materials, equipment etc.• Maintain site...
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Site Agent
5 months ago
Johannesburg, South Africa CSC Recruitment Full time**Vacancy** Site Agent (Scaffolding) **About the client** A privately-owned formwork supplier and installer **Region** Johannesburg **To Start** ASAP **Main purpose of the position** To control and administer a number of projects from commencement to completion and handover to client. Will work directly with foreman and subcontractors, control...
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Quality Assurance Consultant
5 months ago
Johannesburg, South Africa Afrihost Home Connect Full time**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...
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Call Centre Agent
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer personalized...
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Quality Assurance Manager
6 months ago
Johannesburg, South Africa Bl marketing Full timeI am looking for someone who is dedicated and has QA experience and has the qualities to ensure that the agents are submitting quality sales aswell and ensuring that proper training is provided for the agents and give good coaching for leads to convert to sales **Salary**: From R3,000.00 per month Ability to Commute: - Johannesburg, Gauteng...
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Call Centre Agent-3
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer...
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Call Centre
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeCall Centre - Team Leader, warm and friendly Call Centre in Rosebank. In bound, sales. Main Job Function: You will manage and direct call centre agents in achieving their required daily duties. Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and some coaching assisted by a...
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Quality Assurance Specialist
1 week ago
Johannesburg, South Africa Sasria Full timeClosing Date - 2024/11/29 - Reference Number - SAS241115-1 - Job Title - Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 6: Specialists - Location - Town / City - Johannesburg - Location - Province - Gauteng - Location - Country - South Africa - Job Advert...
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Team Leader
4 weeks ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time**Call Centre Team Leader Opportunity**We are seeking an experienced Team Leader to manage and direct our Call Centre agents in achieving their required daily duties.The successful candidate will take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and some coaching assisted by a QA.**Key Responsibilities:**Running...
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Call Centre
1 month ago
Johannesburg, South Africa Recruitment Dynamix (Pty) Ltd Full timeCall Centre - Team Leader, warm and friendly Call Centre in Rosebank. In bound, sales.Main Job Function:You will manage and direct call centre agents in achieving their required daily duties.Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and some coaching assisted by a QA. ...
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Senior Quality Assurance Specialist
2 months ago
Johannesburg, South Africa Sasria Full timeClosing Date - 2024/10/01 - Reference Number - SAS240917-1 - Job Title - Senior Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Johannesburg - Location - Province - Gauteng -...
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Call Centre Agent-1
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Call Centre Agent The Telesales Representative is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer...
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Call Center Quality Assurance Specialist
1 month ago
Johannesburg, Gauteng, South Africa AUTO24 Full timeAt Auto24, we're committed to delivering exceptional customer experiences. As a Call Center Quality Assurance Specialist, you'll play a vital role in ensuring our agents meet the highest standards of service.Key Responsibilities:Monitor and analyze customer interactions to identify areas for improvementCollaborate with the QA team to develop and implement...
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Senior Quality Assurance Specialist
1 month ago
Johannesburg, South Africa Sasria Full timeClosing Date 2024/10/01 Reference Number SAS240917-1 Job Title Senior Quality Assurance Specialist Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 4 & 5: Skilled, Technical and Academically Qualified Location - Town / City Johannesburg Location - Province Gauteng Location - Country South...
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Call Centre Team Leader
1 month ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full timeJob Title: Call Centre Team LeaderJob Summary: We are seeking a highly motivated and experienced Call Centre Team Leader to join our team at Recruitment Dynamix (Pty) Ltd. The successful candidate will be responsible for managing and directing call centre agents in achieving their required daily duties.Main Responsibilities:Manage and direct call centre...
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Quality Assurance Agent
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeRosebank - Johannesburg Requirements: 1-3 years of experience in a similar role - QA in Call Centre Previous quality control experience Call Centre Knowledge Good admin skills Must have good EXCEL
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Senior Quality Assurance Specialist
2 months ago
Johannesburg, South Africa Six Sense Full timeA well-established short term insurer is seeking to appoint a Senior Quality Assurance Specialist The purpose of the role is to conduct complex level of monitoring compliance to the agent outsourcing agreement, policies, procedure and applicable regulations or laws. **Qualifications**: - B. Com (auditing/finance) or equivalent three qualification in...