QA Agent
6 months ago
An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (Debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements. This is a role where your 2+ years’ experience as a Quality Assurance Agent in debt collection will be valued. Minimum of matric plus at least 2 years’ experience in a similar role is required.
**Education**:
- High School (matric) (preferred)
**Experience**:
- QA: 2 years (preferred)
- debt collection: 4 years (preferred)
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QA Agent
2 days ago
Johannesburg, South Africa Cartrack Full timeAn exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...
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QA Officer
4 months ago
Johannesburg, South Africa Cartrack Full time**Listing reference**: cartr_000540**Listing status**: Online- **Position summary** **Industry**:Call Centre Industry **Job category**:Sales Assistant **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re...
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Quality Assurance Agent
6 months ago
Johannesburg, South Africa Cartrack Full timeAn exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...
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Site Agent
2 days ago
Johannesburg, South Africa Professional Resources Partners Pty Ltd Full timeJob Title: Site Agent Site: Namibia, Windhoek Reporting to: Contracts Manager Salary R 48 000.00 Start Date & Duration To start mid-May for approximately 3 months. **Duties**: - Planning and execution - Read and understand the scope and duties on site - Observe specific contract conditions - Manage site resources, materials, equipment etc. - Maintain site...
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Site Agent
7 months ago
Johannesburg, South Africa Professional Resources Partners Pty Ltd Full timeJob Title: Site AgentSite: Namibia, WindhoekReporting to: Contracts ManagerSalary R 48 000.00Start Date & Duration To start mid-May for approximately 3 months.Duties:• Planning and execution• Read and understand the scope and duties on site • Observe specific contract conditions• Manage site resources, materials, equipment etc.• Maintain site...
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Site Agent
7 months ago
Johannesburg, South Africa CSC Recruitment Full time**Vacancy** Site Agent (Scaffolding) **About the client** A privately-owned formwork supplier and installer **Region** Johannesburg **To Start** ASAP **Main purpose of the position** To control and administer a number of projects from commencement to completion and handover to client. Will work directly with foreman and subcontractors, control...
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Quality Assurance Consultant
6 months ago
Johannesburg, South Africa Afrihost Home Connect Full time**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...
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Call Centre Agent
7 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer personalized...
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Quality Assurance Manager
7 months ago
Johannesburg, South Africa Bl marketing Full timeI am looking for someone who is dedicated and has QA experience and has the qualities to ensure that the agents are submitting quality sales aswell and ensuring that proper training is provided for the agents and give good coaching for leads to convert to sales **Salary**: From R3,000.00 per month Ability to Commute: - Johannesburg, Gauteng...
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Call Centre Agent-3
7 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer...
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Call Centre Agent-1
4 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer...
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Call Centre Agent
3 weeks ago
Johannesburg, South Africa FNB South Africa Full timeJob title : Call Centre Agent Job Location : Gauteng, Johannesburg Deadline : January 03, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description Dear Future Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building...
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Quality Assurance Specialist
1 month ago
Johannesburg, South Africa Sasria Full timeClosing Date - 2024/11/29 - Reference Number - SAS241115-1 - Job Title - Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 6: Specialists - Location - Town / City - Johannesburg - Location - Province - Gauteng - Location - Country - South Africa - Job Advert...
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Call Centre Agent-2
3 weeks ago
Johannesburg, South Africa FNB South Africa Full timeJob title : Call Centre Agent-2 Job Location : Gauteng, Johannesburg Deadline : January 03, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description Dear Future Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building...
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Quality Assurance Specialist
4 weeks ago
Johannesburg, South Africa Sasria Full timeClosing Date 2024/11/29 Reference Number SAS241115-1 Job Title Quality Assurance Specialist Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 6: Specialists Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Job Advert Summary Performs complex level...
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Senior Quality Assurance Specialist
4 months ago
Johannesburg, South Africa Sasria Full timeClosing Date - 2024/10/01 - Reference Number - SAS240917-1 - Job Title - Senior Quality Assurance Specialist - Job Type - Permanent - Division - Control Functions - Department - Quality Assurance - EE Occupational Levels - Level 4 & 5: Skilled, Technical and Academically Qualified - Location - Town / City - Johannesburg - Location - Province - Gauteng -...
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Call Centre Agent-1
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Call Centre Agent The Telesales Representative is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer...
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Operations Analyst
3 hours ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice What We'll Bring: The Sr Analyst will conduct regular quality assessments, amend /create and audit processes, identify training needs and compliance risks as well as assist with the development of training material for all operational areas within South African and Rest of Africa What You'll Bring: Qualifications...
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Quality Assurance Specialist
7 months ago
Johannesburg, South Africa LENOHLAHLA CONSULTING Full timeJOB DETAILSJob Title Quality Assurance Specialist Job Type Permanent Division Control Functions Department Quality Assurance EE Occupational Levels Level 6: Specialists Location - Town / City Johannesburg Location - Province Gauteng Location - Country South Africa Job Advert Summary Performs complex level proactive (risk) reviews, quality assurance...
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Debt Collection Team Leader
6 months ago
Johannesburg, South Africa Cartrack Full timeWe have a great opportunity for a season Team Leader to join our Debt Collection department! You would be required to manage the day-to-day operation of the call centre and manage a team of 15 Debt Collections Agents. Experience in both early-stage collection and legal collections would be advantageous. **Responsibilities**: - Performance/ KPI Management -...