QA Agent

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements....

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (Debt collection) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative requirements. This is...

iSON Xperiences is a leader in the BPO space, with global presence in over 20 countries. Join us and be part of a global movement as we continue to expand our South African footprint. - You will be required to ensure that our agents meet and exceed the defined quality and productivity standards to support the achievement of sales targets. Your attention for...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

An exciting opportunity exist for a seasoned QA Agent. Key responsibilities include assessing call quality and behaviour for Call Centre Agents in the Call Centre Centre (sales & customer services) by listening to live and recorded calls. You will also conduct necessary coaching with the aim to improve service delivery, compliance and legislative...

We are looking for Sales & Marketing Call Centre Agent based in Gauteng especially Midrand area to work on commission for 3 months and then salary and all the benefits will come into place.Job DescriptionSales of short term insurance productsMaximise business opportunities by selling to new and existing customersResolve complaints and objectionsAccurately...

Job Title: Site AgentSite: Namibia, WindhoekReporting to: Contracts ManagerSalary R 48 000.00Start Date & Duration To start mid-May for approximately 3 months.Duties:• Planning and execution• Read and understand the scope and duties on site • Observe specific contract conditions• Manage site resources, materials, equipment etc.• Maintain site...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: We are looking for an experienced lead with hands-on QA professional to join our Account Maintenance and Credentialing operations team at TransUnion. Account maintenance Operations Lead will be responsible for managing the agents with daily workflow assignment, performing audit/QC on agents...

Job Title: Site AgentSite: Namibia, WindhoekReporting to: Contracts ManagerSalary R Start Date & Duration To start mid-May for approximately 3 months.Duties:• Planning and execution• Read and understand the scope and duties on site • Observe specific contract conditions• Manage site resources, materials, equipment etc.• Maintain site contract...

**Job Overview**: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and...

Auditing calls against the company standard - To provide every aspect of audit quality, from feedback, re-auditing as required and root cause analysis - Prepare a list of deviations for correction and verify corrections as per established company standard - Develop, monitor and track QA data and process improvements - Ensure compliance of QA controls with...

**Vacancy** Site Agent (Scaffolding) **About the client** A privately-owned formwork supplier and installer **Region** Johannesburg **To Start** ASAP **Main purpose of the position** To control and administer a number of projects from commencement to completion and handover to client. Will work directly with foreman and subcontractors, control...

Job Description Dear Future, Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer personalized...

I am looking for someone who is dedicated and has QA experience and has the qualities to ensure that the agents are submitting quality sales aswell and ensuring that proper training is provided for the agents and give good coaching for leads to convert to sales **Salary**: From R3,000.00 per month Ability to Commute: - Johannesburg, Gauteng...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...

Skills: Client ServiceInsuranceQuality AssuranceSalesIndustries: BankingDescription:Accountability:Audit Process Outputs to deliver this accountability:Contract and document individual targets and performance with Quality Assured Team Leader on calls to be audited and evaluated per day as per the evaluation checklist to ensure quality.Provide continuous...

Job Overview: As a QA Consultant, you will play a crucial role in ensuring the quality and reliability of software products and systems. Your primary responsibility will be to assess, plan, and implement quality assurance processes to meet client requirements and industry standards. You will collaborate with development teams, project managers, and clients...

Job Description Dear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or Outbound lead and converting these into sales. Successful consultants offer...

I am looking for someone who is dedicated and has QA experience and has the qualities to ensure that the agents are submitting quality sales aswell and ensuring that proper training is provided for the agents and give good coaching for leads to convert to salesSalary: From R3,000.00 per monthAbility to Commute: Johannesburg, Gauteng (required)Ability to...

**Qualification**: - National Diploma in Auditing/ BTech Auditing /Bcom Audit/Accounting/Risk/Finance **Experience**: - Two (2) years experience as an Internal Auditor in a short-term/ non-life insurance company - OR - Two (2) years experience doing Quality Assurance in a short-term/ nonlife Insurance company. **Quality Assurance Reviews and Projects** -...