![Believe Resourcing](https://media.trabajo.org/img/noimg.jpg)
Tier 2 Support Technician
4 days ago
**About our Client**:
One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.
**About the role**:
Provide basic and mid-level desktop, network, and basic server support to clients as quickly, competently, and efficiently as possible. Assisting clients in a way that makes them feel cared for.
**Responsibilities**:
- Retention of the client by giving exceptional service.
- Efficiency and effectiveness resulting from improved technical service delivery.
- Data accuracy and relevance for managing the business operations.
- Delivering the service three times faster than the client expects, with high levels of communication.
**Experience**:
- At least 5+ years of active and current experience in the Tier 2 arena.
- Experience in all technical infrastructure basic servers/networking systems processes, desktop security, desktop, remote cloud computing, Microsoft 365 administration, hosting, web services hardware/software, multiple devices e.g. PC ; Mac, Mobile etc.
- Technical troubleshooting and problem resolution.
- Solution orientation/Problem Solving.
- Process orientation.
- Relationship Management and Conflict Resolution
- Is willing to go the extra mile as needed, as there are times when one may be required to work outside of standard office hours.
Package: R15 000 to R22 000/Month, depending on experience.
Three-month contract with possibility of going permanent.
**Job Types**: Full-time, Temp to perm
Contract length: 3 months
**Salary**: R15 000,00 - R22 000,00 per month
**Experience**:
- active and current experience in the Tier 2 arena: 5 years (required)
- technical infrastructure: 5 years (required)
Application Deadline: 2024/03/20
-
Tier 2 IT Support Technician
2 weeks ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 70186 **Job Type** - FT Contract **Job Title** - Tier 2 IT Support Technician **Computer Skills** - ,Communication,Hardware and Peripherals,Networking **Industry** - Information and Technology **City** - Johannesburg **Province** - Gauteng - We are currently seeking a highly motivated and skilled Tier 2 IT Support Technician to join...
-
Tier 2 Support Technician
1 week ago
Johannesburg, Gauteng, South Africa Believe Resourcing Full timeAbout our Client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:Provide basic and mid-level desktop, network, and basic server...
-
Tier 1 IT Help Desk Technician
1 month ago
Johannesburg, Gauteng, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...
-
Tier 1 IT Help Desk Technician
1 week ago
Johannesburg, Gauteng, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...
-
Tier 1 IT Help Desk Technician
4 weeks ago
Johannesburg, Gauteng, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...
-
IT Support Specialist
3 weeks ago
Johannesburg, South Africa Exclusively Remote Full time**Remote IT Support Technician (Level 1)**: Join our client's MSP team as a Level 1/2 Remote IT Support Technician. Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations. **Responsibilities**: - Diagnose and resolve hardware, software, and network problems. - Collaborate with...
-
IT Support Specialist
1 week ago
Johannesburg, South Africa Exclusively Remote Full timeOne of our US based clients in an MSP are looking for a experienced, knowledgeable, positive, self-motivated, and energetic Tier 1 or 2 IT support technician to work with them. (Core hours are 3pm-11pm/4pm-12pm) You will work with the team of IT support technicians and become part of a diverse company and culture that you can be a part of. The IT Support...
-
Junior It Support Technician
1 week ago
Johannesburg, Gauteng, South Africa Findojobs South Africa Full timeHiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)Overview of role: Perform physical on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for resolution Perform customer equipment installations, including network cabling, network cabinet installations. Assisting with first tier support when in the...
-
Tier Ii IT Technician
3 weeks ago
Johannesburg, South Africa Kontak Recruitment SA Full timeWoodmead, Johannesburg - Information Technology **Tier II IT Technician (JB3521)** **Woodmead, Johannesburg** **R30 000 per month,** **Duration: Permanent** - at least_ - 4 years of experience in the IT and Networking environment, along with excellent knowledge of Microsoft technologies. This includes, but is not limited to, Office 365, Microsoft 365,...
-
Junior It Support Technician
1 week ago
Johannesburg, Gauteng, South Africa Curiska (Pty) Ltd Full timeHiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)Overview of role:Perform physical on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for resolutionPerform customer equipment installations, including network cabling, network cabinet installations.Assisting with first tier support when in the...
-
Tier 1 IT Help Desk Technician
1 month ago
Johannesburg, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA... Qualifications: High school diploma or equivalent; bachelor’s degree in a related field is a plus....
-
Tier Ii IT Technician
1 week ago
Johannesburg, Gauteng, South Africa Kontak Recruitment SA Full timeWoodmead, Johannesburg - Information TechnologyTier II IT Technician (JB3521)Woodmead, JohannesburgR30 000 per month,Duration: Permanent- at least_ 4 years of experience in the IT and Networking environment, along with excellent knowledge of Microsoft technologies. This includes, but is not limited to, Office 365, Microsoft 365, Azure,...
-
Infrastructure Support Technician
2 weeks ago
Johannesburg, South Africa OutsideCapital Full timeOur client is a global leader in fleet and mobile asset management, providing custom hardware and software solutions that enable their customers to reach their goals. With operations in over 120 countries, they have won multiple awards for their industry-leading services. We are looking for an experienced Infrastructure Support Technician for our client's...
-
Junior Product Support Technician
3 weeks ago
Johannesburg, South Africa Enshrine Placements Full timeAn innovative machining tools sales and support company is looking to hire a Junior Product Support Technician to add to their team of experienced workforce that delivers quality service and support to its customers. As a junior product support technician, you will receive internal training on the company’s brand specific CNC machines and control system...
-
Support Desk Coordinator
5 days ago
Johannesburg, South Africa People Dimension Full time**The purpose of the position**: - Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. - We aim for 100% no tickets breached so...
-
Microsoft Centric Tier 1 Technician
2 months ago
Johannesburg, South Africa Kontak Recruitment SA Full timeWoodmead, Johannesburg - Information Technology **Microsoft Centric Tier 1 Technician (JB4062)** **Woodmead, Johannesburg** R20 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. **Proficiency in Microsoft Office 365** and experience with servicing...
-
Microsoft Centric Tier 1 Technician
3 days ago
Johannesburg, South Africa Kontak Recruitment SA Full timeWoodmead, Johannesburg - Information Technology **Microsoft Centric Tier 1 Technician (JB4062)** **Woodmead, Johannesburg** R20 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology or related field is a plus. **Proficiency in Microsoft Office 365** and experience with servicing...
-
Tier II Support Engineer
4 weeks ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full time"Tier II Support Engineer (JB4336) Cape Town or Johannesburg (Remote) R per month, CTC Permanent Join a dynamic and growing IT Solutions company with a solid presence in KZN, Cape Town, and Johannesburg and contribute to their clien...Proven experience in server management, cloud technologies, and IT infrastructure. Strong background in IT security and...
-
Support Desk Coordinator
4 days ago
Johannesburg, South Africa Believe Resourcing Full time**About our client**: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. **About the role**: They aim for 100% no tickets breached, and the...
-
Support Desk Coordinator
1 week ago
Johannesburg, Gauteng, South Africa People Dimension Full timeThe purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job...