Tier 1 IT Help Desk Technician

1 month ago


Johannesburg, South Africa Redline Recruitment Full time
Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...

Qualifications:

High school diploma or equivalent; bachelor’s degree in a related field is a plus. Basic understanding of computer hardware, software, and networking concepts. Strong problem-solving skills and ability to think logically and analytically. Excellent communication and interpersonal skills; ability to communicate technical information to non-technical users. Customer service-oriented mindset with a desire to help others and provide a positive support experience. Ability to work independently and as part of a team in a fast-paced environment. Familiarity with help desk ticketing systems (e.g., ServiceNow, Zendesk) is a plus. Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation are beneficial but not required.

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    Tier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...


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