Tier 1 IT Help Desk Technician

Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem?Patient and friendly even with difficult customers? Able to share your advanced technical knowledge in the simple and understandable way?Then you are the perfect team member we are looking forIT Help Desk Technician responsibilities Perform troubleshooting...

Job DescriptionSolve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by...

Job DescriptionSolve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

Description Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train users Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...

Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period.About the role:Minimum requirements: Previous Helpdesk expereince Retail expereince in preffered but not a must Excellent customer service skills and...

We are looking for a skilled and customer-focused Service Desk Engineer to join our IT team. The Service Desk Engineer will be responsible for providing technical support and assistance to end-users, resolving IT issues, and ensuring the smooth functio... Technical Support: Provide first and second-level technical support to end-users via phone, email,...

The purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

IT Service Desk Technician (Helpdesk 1st Line Support) Job purpose Service Desk Technician providing first-line support to Client Sites using Remote Tools. Duties and responsibilities Validate newly created tickets from all Sources using Validation Matrixes. Validate First pass Assessment of Impact and Change if Required. Validate First Pass Assessment of...

Gauteng, JHB - Northern Suburbs Annually Cost To Company (Market related)A well-established legal practice is seeking to appoint an IT Help Desk AdministratorMust have strong communication skills, be able to troubleshoot problems, and have a good understanding of how software works.EDUCATION & EXPERIENCE: Advanced MS Word skills expert level of MS Word Good...

About Us;Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train users.experience and...

overviewReputable IT Organization in JHB is seeking detail-orientated and highly organised ISO administrator to join thier team. As an ISO administrator, you will be responsible for managing the organisation's ISO compliance by ensuring all internal processes and procedures meet ISO standards and guidelines. In this role, you will also be responsible for...

overviewReputable IT Organization in JHB is looking for Customer On-boarding Specialist to join their team. Join an organization who has built a reputation as one of the leaders in data storage.The primary role of this person will be to act as an additional resource to assist the sales team with the on-boarding of all customers, including resellers as well...

About Us;Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.The National Service Desk Manager should have a solid technical background combined with customer...

Responsible for Level 1 support of any issue raised by a customer.Education (Formal Qualification required)MinimumGrade 12Knowledge of general accounting / bookkeeping proceduresProficient in relevant computer softwareExperience (Minimum Experience required - type and number of years)Office administration Year(s) 1-3 yearsOutput 1 GSS Service desk Level one...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...