Dispatch Administrator

6 months ago

Johannesburg, South Africa FLSmidth, Inc. Full time

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future.

Come see the FLSmidth difference.

Department:
You will be part of the Dispatch Department based at Stormill who are dedicated to implementing sustainable solutions for our customers. By joining this team, you will have the chance to work in a multinational organization and in a diverse environment involving different cultures and different challenges.

Role Purpose:
Your overall task is to support the Works Manager and facility requirements according to the set procedure for this role as Dispatch Administrator. Take on full responsibility for all PODs and the administrative maintenance thereof as well as driving the facility invoicing to meet monthly targets.

Responsibilities and duties include but are not limited to:

- Confirm shipment - a system-driven function.
- Confirm as per SO and PO number.
- Receive collection documents signed by the driver.
- Confirm shipment on Aurora as per SO.
- Confirm dispatched items.
- Confirm loaded items as per the signed document by the driver.
- Confirm the date loaded.
- Confirm the form of transport.
- Capture signed collection notes on SharePoint.

PODs

Liaise with clients to acquire proof of delivery documents.

Analyse and ensure that the client’s data matches with FLSmidth.

Collate and upload required documents (signed by the client) on MS Teams.

International shipments- SAD500- Manifest.- Air Waybill.- Customs Declaration Response.- Customs Worksheet.

Local shipments- Signed and stamped delivery note by the client.- Ensure Pods are sent for invoicing within 24hrs upon receipt of the signed and stamped delivery note.- Collate and capture paperwork on MS Teams and send for invoicing.- Capture all reports accurately and timeously.- Maintain and update data on MS Teams and Shared Drive.- Liaise and follow up with KES-FSS-INVOICING for invoices.

Dispatch- Print Confirm shipment list from Aurora and confirm the loading area as per Aurora.- Create a packing list.- Collaborate and assist with the loading of customer orders to assigned vehicles.- Confirm shipment as per sales order and dispatched items.- Capture documents on teams and change status.- Collect signed POD from drivers within the specified timelines.- Analyse and capture POD on teams and send for invoicing.- Follow up and resolve all overdue and/or outstanding POD queries.- Work hand in hand with the logistics team across FLSmidth global.

What you bring:
- Diploma in business administration (NQF6) or equivalent qualification.- At least 3 years’ experience in logistics and logical administration.- Demonstrate ability to deliver in a fast past changing environment whilst maintaining high attention to detail.- Strong customer service skills.- Ability to build strong internal and external relationships.- Excellent analytical and problem-solving skills.- Strong Microsoft skills preferably in Excel, and Microsoft Word.- Self-motivated and proactive attributes.

What we offer

FLSmidth promotes diversity in the workplace and preference will be given to applicants from designated groups.

About FLSmidth

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