Dispatch - Order Fulfillment Clerk
6 months ago
**_Cool Ideas, leading ISP in Rosebank Johannesburg requires a Dispatch - Order Fulfillment Clerk to join our team_**:
Job Functions:
- Configuring SIP telephones - Basic initial setup only
- Configuring routers - Basic initial setup only
- Learning and utilizing the Cool Ideas billing system
- Acknowledging internal company messages and following through with the action required
- Ensuring all parcels are collected by the courier company before leaving
- Updating customers via the Cool Ideas ticketing system
- Assisting with deliveries and other tasks around the office (recycling of boxes, tidying up of stores)
- Data capturing
- Keeping excel spreadsheets up to date (follow ups)
**Requirements**:
- Basic computer skills
- Excellent communication skills
- Experience with logging into a router and change settings
- Familiarity with what an IP address is
- Friendly, organised with an eye for detail
- Minimum of matric, preferably with an interest in Administration and IT
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