Camp Manager

4 weeks ago


Grahamstown, South Africa HotelJobs.co.za Full time

5* Game Reserve close to Makhanda (Grahamstown) is looking for a Camp Manager to deliver an unforgettable experience for guests that will exceed all their expectations.
- Warm welcome and check in of all guests
- Guest management: coordinate daily activities and transfers for guests of all ages
- Guest experiences: ensure guest expectations are exceeded
- Ensure all special needs and requests have been met
- Hosting of all meals / guest events
- Complete daily / weekly / monthly admin duties including month end duties
- Manage stock (operational and bar) through regular stock takes and maintaining stock controls
- Weekly Financial and operational business reports to General Manager
- Attend Weekly HOD Meeting
- Management of staff: recruitment, induction, rosters, attendance, performance management, discipline, on the job training, team spirit, reward & recognition
- Actively support conservation and community initiatives and programs
- Health & Safety: ensure lodge operates in safe manner at all times, ensuring the safety of guests and staff.
- Management of lodge maintenance: reporting all issues and follow up

**Requirements**:

- Matric or Grade 12 certificate
- Hospitality / Hotel / Lodge Management related qualification would be an advantage
- 4 years’ experience in 5* game lodges in the position of a senior lodge manager
- Valid Code 8 Driver’s license is essential
- Basic knowledge of maintenance, both electrical and water supply
- Extensive knowledge of cleaning and sharp eye for detail.
- Pastel and Semper or similar
- An outgoing, warm and friendly personality that is well presented
- Positive attitude, Self-motivated, Confident and comfortable around people from all walks of life


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