Lodge Manager

1 week ago


Grahamstown, Eastern Cape, South Africa Eagle's Recruitment Full time

Lodge Manager
Exquisite Award winning intimate 5* Game Lodge Grahamstown Eastern Cape

  • Minimum of 5 years in a managerial post within a 5* bush establishment with excellent management skills.
  • In overall control of the Game Lodge
  • Total management of all Lodge departments
  • Excellent guest relations and go above and beyond.
  • Excellent English communication skills
  • Good administrative skill
  • Basic accounting skills.
  • Discipline, neat, and well presented.
  • Sober habits
  • Team player but fair.
  • Physically fit and able to attend to bush functions sleepouts, bush dining.
  • A driver's license is essential.
  • A keen eye for detail
  • Interest in food and wine knowledge keep up with the trends and always aim to be one step ahead.
  • Understanding maintenance and being able to think out of the box should an issue arrive.
  • Contactable references with no blemishes all references will be doublechecked.
  • Hospitality hours are applicable.
  • To monitor the delivery of the service to guests
  • To revise existing standards continually with new and better service ideas
  • Motivate, energize, lead, and inspire all staff to always be implementing creative and ingenious ideas to enhance the guest experience.
  • Ensure that the new staff is inducted into the Lodge's vision, mission, values, and beliefs.
  • Regular assessments to help guide staff one on one and listen to what they have to say.
  • Ensure that staff are accountable for uniforms.
  • Ensure you spend sufficient time managing staff in the field.
  • To report to finance on operational information required for the monthend.
  • Maintain hygiene standards in the lodge to recognized international levels.
  • Ensuring that the camp emergency procedures/evacuations are in place and that all staff is aware of them.
  • Ensure the fire safety and prevention standards are in place as per Kate and the Health and Safety protocols and that they are adhered to at the lodge.
  • Ensure the health and safety standards are in place as per the GM and that they are adhered to at the lodge.
  • To understand and respect the ordering system.

Salary R R including accommodation 50% Med Aid and Provident Fund

Job Types:
Full-time, Permanent

Education:

  • Diploma (preferred)

Experience:

  • 5* Lodge management: 5 years (preferred)
  • 5
Game Lodge: 5 years (preferred)
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