Sales Manager Learning

2 weeks ago

Johannesburg, South Africa Pollock and Associates Full time

Sales Manager Learning Education

Johannesburg North, Johannesburg - Gauteng - South Africa

Reporting to the MD you will be required to ensure strong relationships are developed and maintained with clients by managing external engagement and alignment with internal stakeholders and various partners towards delivering on and exceeding client and market expectations. You will collaborate towards the growth and strength of the distribution channels/networks to ensure a solid sales pipeline that translates into relevant deals for the Learning business.

EDUCATION AND EXPERIENCE
- Sales qualification at least at Diploma level /Marketing certificate is an added advantage.
- Bachelor's degree/National Diploma in Business, Marketing, Learning or a related field.
- 5+ years of experience in management/ preferably in Learning Sales or Customer Service
- At least 5 years in Transformation/BBBEE environment
- At least 5 years of experience successfully leading a sales initiative or project.
- Combination of private small business and corporate sales/Learning/advisory experience a plus
- Project management experience is an added advantage.
- High level of computer literacy/Microsoft, including Word, excel spreadsheets, presentations, databases/CRM and the Internet Google Mail and Microsoft Outlook.
- Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and monitoring budgets.

KEY RESULT AREAS:

- Act as primary accountable contact for long-term relationships with clients so that the business can maximize the current and lifetime value of those relationships.
- Liaise with current and potential clients/external stakeholders about key business developments to ensure a first-to-market advantage.
- Network and create strong relationships with external /clients and related key client stakeholders at both decisions making/ Executive and senior management levels.
- Be externally focused and identify key contacts in the market and general sales eco-system
- Seek opportunities to up-sell to existing clients and collaborate in cross-selling Learning products.
- Drive a proactive service culture that is client-centric and achieves great customer experiences,
- Draft and or coordinate the development/drafting of proposals for new and renewal clients.
- Monitor client needs, programmed/projects and related contracts and identify trends to inform renewal strategies/pitches that achieve improved retention.
- Collaborate with the Marketing department to ensure proper branding and effective internal and external campaign development and timely marketing interventions.
- Collaborate cross-functionally on and monitor client programmes and projects to ensure delivery is appropriate and on track for client satisfaction.

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