Learning and Development Coordinator

4 days ago


Midrand, South Africa Pollock and Associates Full time

Learning and Development Coordinator Bank/Fin Services/Insurance

Midrand - Gauteng - South Africa

Reporting to the Learning and Development Manager, you will be required to coordinate and run a smooth and effective training centre where training programmes, special projects and administration are executed in line with company policies, processes and procedures.

Essential Qualifications, Experience and Skills:

- Matric/Grade 12
- Relevant diploma/degree in HR with training and development as a major or as an additional qualification
- 3-5 years experience in training coordination or administration
- Knowledge of the regulatory environment for Skills Development
- A qualified or certified training facilitator would be advantageous
- Must be Microsoft proficient at an intermediate level - especially Word, Excel and PowerPoint
- Good interpersonal skills
- Strong planning and organizing skills
- Problem-solving skills
- Excellent communication skills - both written and verbal Attention to detail.

Key Result Areas:

- Coordinate the delivery of relevant and appropriate training in response to Training Needs Analysis data received from the organisation.
- Ensure the pro-active training coordination from training request to successful training completion, including consultation with line management on training impact assessment and the upkeeping of training records.
- Deliver quality local induction and group onboarding training for new starts and ensure the managers complete required activities in line with ISO requirements.
- Schedule new employees for all mandatory company training online compliance courses.
- Ensure all training data is captured on the relevant registers
- Maintain training material and keep the material and records updated.
- Submit monthly training reports as required for Skills Development data and HR monthly reporting.
- Coordinate all internal and external training interventions.
- Liaise with external service providers to arrange external training and generate quotations
- Manage and book training rooms/venues, accommodation, flights and arrange lunch.
- Act as a Super User for the Learning Management System and assist with end-user-related queries.
- Capture all study assistance transactions and L&D-related costs (as and when they take place) and inform HR of amounts owed by employees upon resignation.
- Scan and save all signed QDI 19s, QD23s and study assistance forms on the server for safekeeping.
- Manage the booking process for the training rooms.



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