Field Agent Coordinator

7 days ago


Midrand, South Africa Shared Mobility Africa Full time

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support services If you are enthusiastic about sales, have a keen interest in innovative mobility solutions, and thrive in a fast-paced environment, we want to hear from you

**Responsibilities**:

- Assist in coordinating the daily activities of field agents, including scheduling service calls, assigning tasks, and monitoring progress to ensure timely completion.
- Support the communication between field agents, clients, and internal teams to facilitate the resolution of technical issues and the delivery of quality service.
- Assist in maintaining accurate records of field service activities, including service tickets, work orders, and client communication logs.
- Help track inventory levels of equipment, parts, and supplies needed for field service operations and assist in coordinating procurement as necessary.
- Collaborate with the Field Agent Coordinator and other team members to identify process improvements and implement best practices for efficient field service management.
- Provide administrative support, such as data entry, documentation, and report generation, to assist in the smooth operation of field service activities.
- Learn about industry-standard tools and technologies used in field service management and contribute to the evaluation and adoption of new tools as needed.

**Qualifications**:

- Diploma/Bachelor’s degree in Business, Marketing, or Sales field
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
- Detail-oriented mindset with a focus on accuracy and quality in performing tasks and maintaining records.
- Eagerness to learn and a proactive attitude towards acquiring new skills and knowledge in field service coordination.
- Ability to adapt to changing priorities and work in a fast-paced environment with mínimal supervision.
- Prior experience in customer service, administrative support, or project coordination is a plus but not required.

**Job Types**: Full-time, Temp to perm
Contract length: 24 months

Pay: Up to R6 000,00 per month

**Education**:

- Diploma (required)

**Experience**:

- Sales: 1 year (required)



  • Midrand, Gauteng, South Africa Shared Mobility Africa Full time

    MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...


  • Midrand, South Africa Mobify Tracker Full time

    MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Sales Agents to join our rapidly growing team. If you are enthusiastic about sales, have a keen interest in innovative mobility solutions, and thrive in a fast-paced environment, we want to hear from you! **Responsibilities**: - Manage and...


  • Midrand, Gauteng, South Africa Mobify Tracker Full time

    MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Sales Agents to join our rapidly growing team. If you are enthusiastic about sales, have a keen interest in innovative mobility solutions, and thrive in a fast-paced environment, we want to hear from youResponsibilities: Manage and coordinate the...


  • Midrand, South Africa Shared Mobility Africa Full time

    We are leading provide of technology services in the public transport industry and our software is tailored to meet the specific needs of managing a successful transport business. We are seeking an enthusiastic and detail-oriented IT Field Technician Agent to join our team. As an IT Field Technician Agent, you will play a crucial role in providing on-site...


  • Midrand, Gauteng, South Africa Shared Mobility Africa Full time

    We are leading provide of technology services in the public transport industry and our software is tailored to meet the specific needs of managing a successful transport business.We are seeking an enthusiastic and detail-oriented IT Field Technician Agent to join our team. As an IT Field Technician Agent, you will play a crucial role in providing on-site...


  • Midrand, South Africa Datacentrix Full time

    Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...


  • Midrand, Gauteng, South Africa Datacentrix Full time

    Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...


  • Midrand, South Africa Datacentrix Full time

    Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...


  • Midrand, Gauteng, South Africa Advanced Projects and People Full time

    IntroductionThe purpose of the role is to take the lead on call management and coordination with the first-time resolution principle while providing effective support of incidents and requests based on clients SLA's.Duties & Responsibilities Overseeing the ticket management process and Service Desk Agent involved in resolving the incident. Managing calls...


  • Midrand, South Africa Famous Brands Full time

    **KEY TASKS AND RESPONSIBILITIES** - Draw up Trade visit schedules & call cycles to work with sales agents & independently as per tiers - Store listing and availability plans developed and implemented - Plan trips for region including far distance areas - Review Retail monthly sales reviews into Retail Channels with sales agent. - Update & maintain sales for...


  • Midrand, South Africa Placements 4 all Full time

    **Snr Customer services Agent** **Midrand R29K Neg** **Education & Experience** - Matric (Grade 12) - At least 5 years Customer Service experience (which includes experience in Credits and Claims and Call Quality Measurements). - At least 2 years supervisory experience. - Experience in the courier industry and or Warehouse environment. - Experience in...


  • Midrand, South Africa Kontak Recruitment SA Full time

    Midrand, Gauteng - Real Estate **Residential Sales Agent (JB3812)** Midrand, Gauteng R10 - 12 000 basic plus commission - benefits include: A company car, cell phone, laptop and monthly incentives on achieved sales targets Permanent A distinguished developer, recognized for its unwavering commitment to premium projects in the Gauteng region, is actively...


  • Midrand, Gauteng, South Africa Famous Brands Full time

    KEY TASKS AND RESPONSIBILITIES Draw up Trade visit schedules & call cycles to work with sales agents & independently as per tiers Store listing and availability plans developed and implemented Plan trips for region including far distance areas Review Retail monthly sales reviews into Retail Channels with sales agent. Update & maintain sales for reports &...

  • Call Coordinator

    3 weeks ago


    Midrand, South Africa UT Information Technologies (Pty) Ltd Full time

    CALL COORDINATOR **Job Purpose**: To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service. **Required: Qualifications** Grade 12 Business Administration or Call Centre Certificate A+ and N+...

  • Coordinator

    2 weeks ago


    Midrand, Gauteng, South Africa SIP Systems Full time

    Responsibilities for Coordinator Arrange venues and schedules for meetings between all of the individuals who will be contributing to a tasks Review materials created by others and offer suggestions for improvement Edit and approve the final versions of products, using company guidelines as a gauge Present progress and results of tasks to management and...


  • Midrand, South Africa Mobify Tracker Full time

    **About Us**: Shared Mobility Africa is a leading provider of innovative transportation solutions, dedicated to revolutionizing urban mobility across Africa. Our mission is to enhance accessibility, efficiency, and sustainability through cutting-edge technology and exceptional customer service. **Position Overview**: We are seeking a dynamic and motivated...


  • Midrand, South Africa Oza Holdings Full time

    As a Junior Logistics Coordinator, you will play a key role in supporting the logistics and supply chain operations of the company. You will assist in coordinating the movement of goods, managing inventory, and ensuring timely delivery to customers. **Key Responsibilities**: - Order scheduling - Load queries (Operational) - Admin support for day-to-day...

  • Call Coordinator

    2 weeks ago


    Midrand, Gauteng, South Africa UT Information Technologies & Greenro Solutions Full time

    CALL COORDINATORJob Purpose:To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service.Required: QualificationsGrade 12Business Administration or Call Centre CertificateA+ and N+ (Advantage)Required:...


  • Midrand, South Africa SET Recruitment Consultants Full time

    Client is looking for a Training Coordinator to lead their employee development initiatives through creative training events and educational programs to help employees cultivate their skills and knowledge. Ultimately, the role of the Training Coordinator is to oversee all professional development at the company (internal and external) by coordinating all...


  • Midrand, South Africa SynergERP (Pty) Ltd Full time

    SynergERP is a well-established technology solutions provider and an award-winning Sage reseller with operations in South Africa & the Middle East. SynergERP has strong credentials with some of the highest number of certified consultants in our field of expertise and long-standing client relationships with household brand names. Our company is filled with...