Operations Excellence Coordinator

3 weeks ago

Midrand, South Africa Full Circle Resourcing Full time

Our client requires the services of a **Delivery Assurance Manager **(Advanced) - **Midrand/Menlyn/Rosslyn/Home Office rotation.
- **Amazing brand with cutting-edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 4-6 Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- Relevant Tertiary qualification in Administration/Management/Operations/IT/HR
- Prior experience as a learning/training coordinator
- Advanced knowledge of MS Office suite

**ESSENTIAL SKILLS**:

- Strong organizational and planning skills to schedule and coordinate training and related events.
- Strong communication skills to effectively communicate with all relevant stakeholders.
- Strong attention to detail to ensure all training materials, event planning, administration requirements and logistics are in order.
- Strong interpersonal skills to be able to work effectively with all relevant stakeholders.
- Strong problem-solving skills to troubleshoot any issues that may arise during training and related events.
- Strong ability to multitask and handle multiple requests and calendars.
- Strong time management skills to meet deadlines and work efficiently.
- Flexibility and adaptability to handle unexpected changes and challenges that may arise during events.
- Proficient in Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
- Strong project management capabilities, and ability to coordinate sessions between teams, topics and timelines to meet requirements.
- Initiative and Passion for Learning: Proactively contribute to administrative tasks, reporting, and basic training management, showcasing a genuine passion for Learning and Development and a willingness to learn and grow.

**ADVANTAGEOUS TECHNICAL SKILLS**
- Knowledge of process management and business administration
- Excellent knowledge of Jira and Confluence Agile Tools
- Good understanding of governance and compliance requirements
- Good understanding of training material and training coordination

**ROLE**:

- Coordinate daily with the Operations Excellence Specialist and Instructional Content Designer to ensure deliverables and priorities are aligned on a daily basis.
- Work closely with all product owners, teams and operations experts to document training requirements across all operations excellence topics.
- Coordinate planning activities across INOPs Academy, as well as coordinating activities across different teams and content development plans.
- Responsible for reporting and tracking overall projects and streams.
- Reporting status in the weekly meetings and ceremonies.
- Following up on deadlines and ensuring escalations are provided to the Operations Excellence Specialist in advance.
- Arrange room bookings and scheduling for all required sessions.

isanqa #isanqajobs #Training #DeliveryAssuranceManager #ITTraining #Logistics #Eventplanning #Learninganddevelopment #Agileworking #FuelledbyPassionIntegrityExcellence

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