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Debt Review Administrator
3 weeks ago
Do you want to be part of a professional concern that is passionate about helping people and want to make a difference in their lives? If your answer is yes, then this opportunity is for you. Well known company based in the Northern Suburbs, in need of a Debt Review Administrator with a minimum of 2 - 3 years’ debt collecting experience.
In-depth knowledge of debt review processes as per the National Credit Act
Handle all correspondence and queries received from clients and Debt Counsellors
Liaise with clients and creditors on behalf of Debt Counsellor
Extensive customer service
Negotiating proposals
Receiving and monitoring payments
Handling of queries
Final settlement letters
Terminations
Monthly reports to management
Obtain balance certificates from credit providers
Communicate with credit providers and clients
Answer, screen and forward incoming calls while providing basic information needed
Handling administrative queries from credit providers and clients
Corresponding with credit providers and clients
Obtaining acceptances and paid-up letters from credit providers
Facilitate negotiations between credit providers and consumers
Updating proposals following the counters and acceptances
Liaising with all departments and management
Supply attorneys with updated information for court appearances
**Education & Experience**:
Matric
Minimum 2 - 3 years sales experience in a similar environment
Computer literate MS Office (Word, Excel, Outlook) & Finwise System / Intuitive
**Knowledge, Skills & Abilities**:
Be willing to work under pressured environment
Must have exceptional client relationship skills
Team player - work constructively within a team
Excellent communication skills (verbal and written)
Passionate and energetic implementer
Strong monitoring skills with an attention to detail
**Job Types**: Full-time, Permanent
**Salary**: R8 500,00 - R10 000,00 per month
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