Debt Collection Agent

5 months ago


Bellville, South Africa Ignite Fitness Full time

Minimum Criteria:

- Grade 12 or equivalent
- Minimum 2 years administrative or debt collecting experience in professional office environment.
- Above average Computer literacy (Word, Excel, PowerPoint, etc.
- Ability to plan well and multi-task & work well under pressure. Must be deadline driven, logical and customer focused.
- Excellent verbal and written communication skills (telephone skills, internal communications and client relationships).
- Uses own initiative, be proactive and problem solver.
- Trustworthy, honest, punctual and respectful
- Demonstrate sound work ethic

1. Managing Effectiveness:

- Manage membership accounts in arrears
- Responsible for Debtors Age Analysis
- Courteous yet effective liaison with customers regarding outstanding payments of Debtors
- Maintaining a record of contact with debtors on collection spreadsheets
- Determines a deadline for payment and follow up on the payment of the accounts
- Attend to the needs of debtors as it relates to the collection of outstanding amounts
- Effectively resolve debtor queries
- Submit collections reports, daily, weekly and monthly for various audiences

I have read and understood the roles and responsibilities set out in the job description and agree that my responsibilities are not limited to the job description

**Job Type**: Permanent



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