Help Desk Operator

We're looking for a qualified **Help Desk Support** with excellent communication skills. This is for a **full-time, work from home** role to cover **EDT/EST schedule**. The Help Desk Support will be part of our team where they will be helping banks to assist their merchants. Assistance is needed for PCI certification of the merchants that help them against...

CORE PURPOSE OF THE JOB To provide efficient and effective technical support to all banking staff and customers by resolving IT-related issues, ensuring smooth operations and minimizing downtime. MAIN FUNCTIONS OF THE JOB Technical SupportTroubleshoots and resolves IT issues for staff and customers to maintain operational efficiency.Installs, configures, and...

**Post: Service Desk Agents X2** **Ref: R262, R263** **One per, One Contract** **Minimum Requirements**: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. **Summary of Duties(but not limited to)**: - Receives and attend to all requests from various...

**Location**: Remote (Work from Home) **Time Zone**: Brisbane, Australia (AEST) **Working Hours**: Monday to Friday, 8:00 AM to 5:00 PM (AEST) **About Us**: We are a dynamic and growing Managed Service Provider (MSP) based in Australia, dedicated to delivering top-notch IT services and support to our clients. Our team is passionate about technology and...

Key Responsibilities: - Manage the hotel's front desk operations, including check-in and check-out procedures - Welcome all guests to the hotel. - Respond to guest inquiries and resolve any issues in a timely and professional manner - Provide information about the hotel and local area to guests - Handle reservations, billing, and other hotel administrative...

The Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...

The Jonsson Workwear Technology team is responsible for ensuring effective delivery of IT hardware, software and networking of computers within the organisation. They work closely alongside various teams within the business to ensure service excellence and technological functionality. The Technology Administrator forms part of the Jonsson Workwear...

Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain. According to our _ENVISION2030_ strategy, DUT’s DNA has two strands, namely _‘people-centred and...

Position reports to : Service Desk Supervisor Direct Reports : N/A Office Location: PURPOSE OF THE POSITION To provide 1st level support to the company's customers, ensuring customer calls are answered promptly and log tickets as per customer’s request/inquiries and are attended to them accordingly until a resolution is achieved. PRIMARY...

**JOB PURPOSE** Operational role in the digital technology organization and is accountable for the processing and coordination of appropriate and timely responses to service desk process records (incident, problems, requests, etc.) and ensuring they are appropriately assigned. Support the general and maintenance of the ServiceDesk platform. **KEY...

Responsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and software - Follow-up with...

Then our position within our Service desk is a great first step into the IT field for you. **what’s in it for you?** - We have benefits!_ From the financial benefits like medical aid for you and your fam, pension fund, bonus structures & shares, to the cultural benefits like a growth & innovation culture, half day Fri-yay’s, study leave & great coffee!...

**Job Purpose** - The Receptionist is responsible for providing a friendly, welcoming and efficient service to all guests, in line with the property’s vision and values on guest satisfaction. The main purposes of the reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the front desk and assist...

**INTRODUCTION** **ABOUT THE COMPANY** Yutiliti is a division of Lightstruck. Lightstruck's vision is to develop, own and operate high-end, last-mile fibre for the long-term economic and social benefit of the communities in which it is deployed. Lightstruck intends to bring rapid and reliable fibre to communities across Southern Africa. Yutiliti provides a...

Your key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...

**Includes the below, but not limited to**: Job duties include but are not limited to: - Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest. - Arranges for...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...

Are you looking for an opportunity to work in a team, where your input and ideas matter? Do you want to manage multiple projects at once? Are you looking for an opportunity to make a real impact on the business? We believe this MS Operations Manager was created for you! Please read through and apply! The Client Services Operations Manager works closely with...

At Hollywoodbets, we are on a mission to increase our global footprint and become one of the leading entertainment brands in Africa and the UK. To achieve this goal, we are looking for an experienced Senior Oracle HCM Implementation Specialist to join our Purple Team.About the Role:We have an estimated salary range of $80,000 - $110,000 per annum based on...

**Job Title** - Receptionist - Holsboer Vacations- Location- Umhlanga, KwaZulu Natal**Team** - Holsboer Vacations: Hyde Park**Report to** - General Manager- Job Family- Administration, Operations and Facilities - Career Stream- Admin, Transact Processing and Production- Leadership Pipeline- Manage Self: Operational- Purpose- The Receptionist is responsible...