Online Sales Executive at Futurama Hq

18 hours ago


Somerset West, South Africa Futurama Full time

**Job description**

At Futurama, we pride ourselves on offering outstanding customer service through expert advice. Our product categories include Night Vision, Shooting Optics, Sport Optics, Astronomy, Air Rifles, Renewable Energy, and more. We are looking for a diligent individual who embodies integrity and professionalism, ready to excel in a customer-centric role and demonstrates a keen interest in, or experience with, our product categories.
**Position Overview**:
**Location**:
Futurama HQ, Somerset West, Western Cape

**Objective**:
To drive online sales performance, manage all related administrative tasks, and deliver exceptional customer service, contributing to the overall growth and success of our online retail operations.

**Key Responsibilities**:

- Develop and implement strategic sales initiatives to boost online revenue.
- Oversee all administrative tasks related to sales, including order processing, customer inquiries, and after-sales service.
- Manage product listings, pricing, promotional activities, and inventory for the online store.
- Provide superior customer service by addressing queries, solving problems, and providing expert advice to ensure customer satisfaction.
- Collaborate with cross-functional teams to ensure a cohesive and seamless online customer journey.
- Monitor and analyze online sales metrics to identify growth opportunities and foster innovation.
- Stay abreast of e-commerce trends and best practices to drive continuous improvement.
- Participate in annual stock take and manage online inventory levels.

**Qualifications**:

- Minimum of 5 years of experience in online sales, with a successful track record of meeting and exceeding sales objectives.
- Extensive experience in e-commerce platforms and online retail environments.
- Background in any of the key categories we specialize in is highly advantageous.
- Matric certificate required; tertiary degree in Business, Marketing, or a related field is preferred.
- Proficiency in both English and Afrikaans.
- Exceptional verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- A keen interest in outdoor activities, from camping to hunting.

**Company Benefits**:

- Competitive compensation package, including a base salary and uncapped commissions (attached is the sliding scale on which commissions are based).
- An engaging and vibrant workplace culture.
- Opportunities for career advancement and personal development within a rapidly expanding organization.

**Application Process**:
Starting salary will be between R8,000 and R10,000 per month depending on experience, with the potential for additional earnings through uncapped commission.

**Location Requirements**:
**Commission Structure**:
0-300k : 0.5%

300k-500k : 1%

500k-750k : 1.5%

700k-infinite - 2%

Pay: R8 000,00 - R10 000,00 per month



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