Technical Support

1 week ago


Cape Town, South Africa The Vocation Station Full time

**Technical Support & Cloud Specialist**
**CAPE TOWN**

**_ We do have a great company culture with a hybrid / remote work policy_**

We are looking for someone that is passionate about their work, with a can-do attitude combined with a willingness to always be open to assist colleagues.

**Job Overview**
In this role, you will provide internal IT support for "the client", including building systems, setting up processes, maintenance and configuration changes and documentation of internal systems.
Management of "the clients" Azure and M365 environment including owning and driving security within these platforms.
Monthly operational and security reporting for all "the clients" internal systems.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

**Required Experience & Job Duties**:
Active Directory security (LAPS, WDIGEST, LLMNR), Certificate issuing and management
Active Directory, new user account creation, GPO configurations, integrations
Networking experience (routing protocols, network address translation, etc)
Office 365 Management this includes all admin centres such as Teams, SharePoint, Exchange, Azure and health checks
Microsoft Azure: managing Microsoft Azure Active Directory and overall, Azure estate for the "the clients" tenant. This includes understanding SSO and SAML and the Azure firewall.
Microsoft Exchange experience, e.g. releasing quarantined mails, distribution group management, mail trace troubleshooting and configuration of mail rules
VMware configuration and management
Server patching. Working with the vulnerability team for vulnerabilities and patches that need to be addressed or applied on the internal Windows server environment
Process documentation for new process implementations
Health checks
Working with "the clients" internal support and staff to resolve requests logged on the helpdesk

**Advantageous Skills/Experience**:

- VMM Virtual Machine Manager
- WSUS
- SCCM
- DUO
- Machine imaging technologies such as WDS
- Freshdesk
- Cloud technologies such as Tenable / Laceworks / Qualys / Attivo


  • German Speaking

    2 weeks ago


    Cape Town, South Africa HR SUPPORT Full time

    **Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....


  • Cape Town, South Africa HR Support Full time

    **Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

  • IT Technical Support

    7 months ago


    Cape Town, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is seeking a IT Technical Support, to maintain all hardware IT needs for the company ensuring that the IT network infrastructure is well maintained for system and process stability. **Responsibilities**: - To assist with installations and configuring computer hardware, software, systems, networks, printers, and scanners. - Ensure that all...


  • Cape Town, South Africa Secure Jobs Full time

    Job Overview **Date Posted**: Posted 24 seconds ago **Location**: Cape Town, Western Cape **Job Title**: Technical Support Agent **Salary Type**: Negotiable **Education Level**: Diploma **Job Level**: Intermediate **Required Experience**: 1 - 3 Years Technical Support Agent - Cape Town An IT Technical Support Agent position is available in Cape...


  • Cape Town, Western Cape, South Africa CA Support Full time

    Job ResponsibilitiesThe project administrator will be responsible for:Providing administrative support to project managers and teams;Coordinating project meetings and events;Maintaining accurate records and reports;Ensuring compliance with company policies and procedures.How to ApplyIf your background matches the requirements and you would like to apply,...


  • Cape Town, Western Cape, South Africa Planet10 Full time

    At Planet10, we are looking for a Technical Support Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as experience in IT support.About the RoleWe are seeking an experienced Technical Support Specialist to provide top-notch support to our customers. As a Technical Support Specialist, you...


  • Cape Town, South Africa CA Global Headhunters International Full time

    **Job Description**: Reference Number: TSMADS **Job Description**: The successful incumbent will be expected to provide excellent Technical Support Services to customers in the Africa region, develop and lead the 1st Line Technical Support team in the Africa region, drive establishment, and development of services providers withing the region to meet scope...


  • Cape Town, Western Cape, South Africa Milkor Integrated Systems Full time

    About the RoleWe are seeking a skilled Technical Support Manager to join our team at Milkor Integrated Systems. As a Technical Support Manager, you will be responsible for providing technical support to employees, ensuring that all IT systems and software are functioning correctly.Key ResponsibilitiesTechnical Support: Provide technical support to employees,...


  • Cape Town, Western Cape, South Africa The Recruitment Guy Full time

    An exciting opportunity has arisen for a skilled Technical Support Specialist to join our team at The Recruitment Guy in Cape Town.We are seeking an experienced professional to provide technical support and training to customers, field service technicians, and workshop staff in the region.The ideal candidate will have a strong understanding of machinery...


  • Cape Town, Western Cape, South Africa Core Group Full time

    iStore Technical Support SpecialistThe ideal candidate will possess a combination of technical expertise and excellent communication skills to provide exceptional support to our customers. Key responsibilities include troubleshooting technical issues, providing software support, and delivering training and assistance to customers as needed. Key...

  • Technical Support

    7 months ago


    Cape Town, South Africa Merchants - Salt River Full time

    **Technical Support Agent (Nightshift)** The position requires an individual who is a creative problem solver with excellent communication skills. **Key Performance areas**: - Provide remote/telephonic support for Internet Connectivity, Wi-Fi, VoIP, ISP and other systems. - Setup new routers and Wi-Fi access points for installation. - Maintain a high...


  • Cape Town, South Africa Lula Full time

    **WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...


  • Cape Town, South Africa DigiCert, Inc. Full time

    **Technical Support Analyst**: at DigiCert Cape Town **WHO WE ARE**: DigiCert is the world’s premier provider of high-assurance digital certificates and we secure: - 97 of the top 100 banks - 89% of Fortune500 companies - 81% of all e-commerce traffic Join us in finding better ways to help people believe in their digital interactions, and transform...


  • Cape Town, South Africa CA Global Headhunters Full time

    **Reference Number**: TSMADS The successful incumbent will be expected to provide excellent Technical Support Services to customers in the Africa region, develop and lead the 1st Line Technical Support team in the Africa region, drive establishment, and development of services providers withing the region to meet scope and...


  • Cape Town, South Africa DigiCert Full time

    **Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...


  • Cape Town, South Africa DigiCert Full time

    **WHO WE ARE**: DigiCert is the world's premier provider of high-assurance digital certificates and we secure: - 97 of the top 100 banks - 89% of Fortune500 companies - 81% of all e-commerce traffic Join us in finding better ways to help people believe in their digital interactions, and transform yourself and the connected world we live in. ***: We are in...


  • Cape Town, Western Cape, South Africa iSON Xperiences Full time

    **About iSON Xperiences**We're a leading provider of innovative technical support solutions, serving clients across the globe.As a Technical Support Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.**Job Summary**We're seeking a highly skilled and motivated individual to join our team as a...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    At The Legends Agency, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical services department, you will play a critical role in ensuring the smooth operation of our systems and processes.The estimated salary for this position is $60,000-$80,000 per year, depending on experience.Job Description:Technical...


  • Cape Town, Western Cape, South Africa Frogg Recruitment SA Full time

    Frogg Recruitment SA is seeking a Technical Support Agent in their Technical Support Department with previous experience in technical contact centres.This role requires the ability to work shifts, including office-based and remote working arrangements.**Key Requirements:**Grade 12 qualificationEnglish language proficiency, with a second and/or third language...


  • Cape Town, South Africa DigiCert, Inc. Full time

    at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...