Warranty Systems Support and Helpdesk

This position is responsible for ensuring an outstanding level of customer service by providing direct IT support to staff and partners in the firm and by managing the Help Desk and managing the technical support staff. Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible and adaptable...

Roles and Responsibilities - Perform research on warranties concerns, prepare / customize warranty papers for work. - Review all warranty claims, administer and submit for warranty approval. - Monitor repair order completion for authorization as per warranty requirement - Assist various departments and fulfill all warranty requirements. - Monitor all...

**UP Professional and Support**: DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES HELPDESK SUPERVISOR (IT) PEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._ JOB PURPOSE: To develop and...

Warranty & Costing Clerk - Pretoria, Gauteng Are you passionate about the automotive industry and possess a keen eye for detail? Our client is looking for a dedicated **Warranty & Costing Clerk** to join their dynamic dealership team! **Key Responsibilities**: - **Warranty Processing**: Handle warranty claims efficiently, ensuring accurate documentation...

Key performance indicators include: - Perform warranty auditing function across the dealer and distributor network, and Warranty Operations Purchase service, SEO Reman Supplier(s) for adherence with the policy. - Market lead for the Warranty Counselling Process (WCP) to support GBS auditors, and the dealer network. - Manage overall Dealer and Distributor...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in** Tshwane.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in Tshwane. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and...

This position will work cross functionally with internal Ford stakeholders by leveraging the common resources, tools and system e.g. PANDA, MicroCat, and SharePoints etc. PS&L Helpdesk will develop a strong working relationship with dealers to provide an effortless dealer enquiry resolution experience. KNOWLEDGE, SKILLS, and ABILITIES (KSA) - Strong...

**Brief Role Description** To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) **Key Performance Areas (Kpa's)** - Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. - Issuing and managing logged jobs from the helpdesk to the supplier, technicians, and maintenance personnel. -...

The primary function is to ensure that there are Warranty cost reduction/avoidance initiatives implemented ensuring the delivery of quality products in all vehicles within the market of responsibility. Key performance indicators include: - Achieve warranty spend reduction targets for the respective market by applying the spend reduction tools. - Manage a...

The primary function is to ensure that there are Warranty cost reduction/avoidance initiatives implemented ensuring the delivery of quality products in all vehicles within the market of responsibility. Key performance indicators include: - Manage a singular view of the vehicle health to enhance customer ownership and service experience. Support dealership...

**UD Trucks Pretoria East **currently holds a vacancy for an Administrator: Dealer Warranty. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is...

Applications are invited for the above-mentioned position to be based in Tshwane. **Key Performance Areas would include, but are not limited to**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear...

Job Description:We are seeking a skilled IT Support Professional to join our team at Numeral XII (Pty) Ltd. in Pretoria. This role is ideal for someone who enjoys interacting with people and providing efficient and friendly service.The successful candidate will be responsible for ensuring that our staff have access to reliable hardware and software to do...

Job Title: IT Support TechnicianAbout the Role:We are seeking a skilled IT Support Technician to join our team at Numeral XII (Pty) Ltd. This role is ideal for someone who enjoys interacting with people and providing efficient and friendly service, making sure all staff have the tech support and assistance they need.Key Responsibilities:Ensure Staff...

**LES MARAIS, PRETORIA **DO YOU MAKE CLIENT CARE A PRIORITY? WE DO. IF YOU DO, JOIN OUR TEAM** **TODAY! PathCare is a partnership of pathologists in private practice across South Africa that has been assisting doctors** **and healthcare professionals determine and confirm diagnoses since 1922. We are registered with the HPCSA** **(Health Professions Council...

**Fin Overview**: At Fin Africa, we are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality. We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of...

**Position**: IT Support Technician **Location**: Pretoria **Reporting to**: IT manager **_ Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring!_** We are looking for a skilled IT Support Technician who prides themselves in ensuring that the...

**Responsibilities** - Provide hardware and software support (LAN & WAN) - Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware (TCF) - Provide 2nd line support to users on helpdesk - Investigate and provide a...

Position: IT Support TechnicianLocation: PretoriaReporting to: IT manager Is technology your soulmate? Do you speak fluent geek? Are you socially adept and inspired by problem-solving? Raise your hand if that’s you because we’re hiring!  We are looking for a skilled IT Support Technician who prides themselves in ensuring that the group of companies...